topic Re: Canon t6i stops taking pictures in EOS DSLR & Mirrorless Cameras

Canon t6i stops taking pictures

Schultz — Sun, 05 Nov 2023 07:45:37 GMT

Hello. I have a barely used Canon t6i that is acting up. It will take a few photos then the shutter stops working then the screen goes black. It will not work again until after I pop the battery out and back in. Also, it will not turn off sometimes until I pop the battery out. Naturally I think it's something I am doing wrong. Any help is so appreciated. I most recently am using the P setting. Thank you.

Re: Canon t6i stops taking pictures

stevet1 — Sun, 05 Nov 2023 09:00:10 GMT

Schultz,

It almost sounds like your battery is acting up.

Is your battery fully charged?

Have you tried a new battery?

You can check the condition of your battery by going into your menu settings: ( the one that looks like a little wrench)

It will tell you if your battery is holding a charge and if it is time to buy a new one.

Steve Thomas

Re: Canon t6i stops taking pictures

Schultz — Sun, 05 Nov 2023 10:17:50 GMT

Thank you. I have 2 batteries and it happens with both but I will get a new one. I hope it's that easy! Thank you so much !

Re: Canon t6i stops taking pictures

BurnUnit — Sun, 05 Nov 2023 15:39:21 GMT

Did you purchase the camera new?

Are you using genuine Canon or a third-party batteries?

Are you using a full size brand name SD card or a micro SD card with an adapter? Has the card been formatted in the camera?

Re: Canon t6i stops taking pictures

Schultz — Sun, 05 Nov 2023 15:50:43 GMT

I bought the camera new. The batteries are canon. The card is full sized and formatted. The camera takes some pictures then refuses. The photo quality is good.

Thank you!

Re: Canon t6i stops taking pictures

BurnUnit — Sun, 05 Nov 2023 17:10:11 GMT

Try shooting in good daylight with the camera in the "green square" full auto mode. What lens are you using, and do you have a different lens you can experiment with? When it stops shooting do you have any flashing lights on the camera like it's writing to the memory card? Does the shutter button feel any different or harder to press or like it's sticking?

Re: Canon t6i stops taking pictures

Stephen — Sun, 05 Nov 2023 17:13:48 GMT

could it be the card? have you tried a different, brand-new high-speed memory card?

Re: Canon t6i stops taking pictures

Schultz — Sun, 05 Nov 2023 17:17:50 GMT

No the shutter button feels the same. There are no lights when it does this. So I'm ordering new batteries. I think that sounds like a logical place to start. Thanks!

Re: Canon t6i stops taking pictures

Schultz — Sun, 05 Nov 2023 17:20:52 GMT

It's the same card that worked before. But I'm just thinking about it and those batteries must be close to 10 years old? Could it be that long ago I bought the camera? Anyway. I've got new ones in my Amazon cart. Thanks so much!

Re: Canon t6i stops taking pictures

rs-eos — Sun, 05 Nov 2023 17:27:51 GMT

Make sure you're getting batteries from a reputable source. Amazon has so many third-party sellers that it can be very easy to get counterfeit or sub-par items. Double-check the "Sold by" information.

Re: Canon t6i stops taking pictures

Schultz — Mon, 06 Nov 2023 14:46:49 GMT

Thank you for the warning. I was about to do something stupid.

Re: Canon t6i stops taking pictures

kvbarkley — Mon, 06 Nov 2023 15:52:59 GMT

Make sure that it is a full size card, and not a micro card with an adapter.

Re: Canon t6i stops taking pictures

ebiggs1 — Mon, 06 Nov 2023 17:01:34 GMT

Yeah, I hate to bring bad news but it not likely any of that is the cause. It sounds more like an internal electronic failure. And more bad news, Canon isn't likely to service the T6i any longer. But a call to their friendly CS folks will confirm this. 1 (800) 652-2666 If the do still service you may want to carefully consider the repair vs replacement cost.

Go ahead and try all the above suggestions and when they don't help call the number.

Re: Canon t6i stops taking pictures

Stephen — Mon, 06 Nov 2023 17:04:25 GMT

the red one just went out of service life, but the other colors are still good.

Re: Canon t6i stops taking pictures

Schultz — Mon, 06 Nov 2023 18:04:03 GMT

Yikes!

Re: Canon t6i stops taking pictures

Schultz — Mon, 06 Nov 2023 18:32:43 GMT

One other yikes. I just downloaded my photos onto my computer and they are very poor quality. Same lens as I was using before . Now I'm scared

Re: Canon t6i stops taking pictures

ebiggs1 — Mon, 06 Nov 2023 18:39:58 GMT

"Now I'm scared"

Well that's not a guiltily verdict since bad photos can have hundreds of causes. But this might be a good thing in the end as it is a good time to upgrade. You can call that number and talk with the Canon folks. Service or replace. Plus they have a loyalty program which will give you a trade in value of even broken cameras for a new one. Check out the Canon refurb store, too.