topic Re: EOS R6 Mark ii locks up in EOS DSLR & Mirrorless Cameras

EOS R6 Mark ii locks up

RickLBM — Wed, 19 Apr 2023 20:15:19 GMT

I'm in my 4th month with my EOS R6 Mark ii, and I'm amazed with the quality of the pics.

The problem: about two weeks ago, it started locking up on me during a shoot. Turning the camera off and on didn't work, but opening the battery compartment, sliding the battery out and back in made it work again. This has been happening more and more. LOVE the camera and really hope there's a fix for this.

Appreciate any tips!

Re: EOS R6 Mark ii locks up

Waddizzle — Thu, 20 Apr 2023 04:57:55 GMT

Your camera should be under warranty. This is merely a user forum. I suggest that you contact Canon Support directly.

Re: EOS R6 Mark ii locks up

ebiggs1 — Thu, 20 Apr 2023 14:46:44 GMT

Call 1 (800) 652-2666

Re: EOS R6 Mark ii locks up

soyseak — Thu, 20 Apr 2023 16:56:39 GMT

Based on the information provided, it seems like the EOS R6 Mark II is experiencing a recurring issue where it locks up during a shoot and can only be fixed by removing and reinserting the battery. This could be a sign of a firmware or hardware issue.

Here are some tips you can try to fix the issue:

Update the firmware: Check if there are any firmware updates available for your camera and install them. This can often fix bugs and improve performance.

Check the battery: Make sure the battery is fully charged and in good condition. A faulty battery can cause issues with the camera's performance.

Reset the camera: Try resetting the camera to its factory settings. This can help fix any software glitches that may be causing the issue.

Clean the battery contacts: Use a clean, dry cloth to gently clean the battery contacts on both the camera and battery. Dirty contacts can cause connectivity issues.

If none of these tips work, it may be necessary to take the camera to a professional for repair.

Re: EOS R6 Mark ii locks up

ebiggs1 — Sat, 22 Apr 2023 15:09:56 GMT

"Update the firmware: Check if there are any firmware updates available for your camera and install them."

It is not just a bad idea to try an update or reinstall FW on a malfunctioning camera it is a very bad idea.

"I'm in my 4th month with my EOS R6 Mark ii, ...", this is under warranty and needs Canon service.

Re: EOS R6 Mark ii locks up

JBart — Wed, 01 Nov 2023 23:23:02 GMT

I experienced this problem multiple times while shooting weddings. I found a recommendation to switch memory cards brands. I switched from Lexar to Kingston and haven't seen the issue since.

Re: EOS R6 Mark ii locks up

Interpolfallen — Tue, 21 May 2024 17:10:12 GMT

This literally happened to me!!! On my first wedding. Both cards are Lexar. And it started acting weird. Making noises. So I shut it off. Turned it on and error popped up to remove battery and reinsert. So I did. And no issues after. Probably the cards then 😕 no issues with my 1dx mark ii with pny sd card