topic Re: Black horizontal line on the top of the EOS 5D Mark III in EOS DSLR & Mirrorless Cameras

Black horizontal line on the top of the EOS 5D Mark III

Stephen23 — Sat, 14 Oct 2023 12:15:07 GMT

Am seeing the black line at the top of the screen almost like a tick edge line compared to the other sides. It shows on live view and on the photos after the shot. Please I need help as to how do I get this black line off. Is it something to do with the shutter or.

Re: Black horizontal line on the top of the canon 5d markiii screen

Peter — Sat, 14 Oct 2023 06:25:00 GMT

Part of a shutter blade? How does it look like if you remove the lens, put the camera in manual sensor cleaning mode and take look inside your camera?

Re: Black horizontal line on the top of the EOS 5D Mark III

Nick2020 — Mon, 16 Oct 2023 20:51:26 GMT

Hi Stephen23,

If you could post an actual image from the camera that demonstrates the issue, then that would help us get a better sense of what you're facing.

Re: Black horizontal line on the top of the EOS 5D Mark III

Stephen23 — Thu, 19 Oct 2023 11:02:07 GMT

Here is the image taken

Re: Black horizontal line on the top of the EOS 5D Mark III

ebiggs1 — Thu, 19 Oct 2023 15:14:34 GMT

This is on every photo? You are sure you don't have something in front of the camera/lens? It really doesn't look like a shutter blade but I suspect it probably is. It will have to go to Canon for service. Call 1 (800) 652-2666 to make sure the Mk III is still serviceable.

Re: Black horizontal line on the top of the EOS 5D Mark III

Stephen23 — Thu, 19 Oct 2023 19:50:17 GMT

Yes, that's on every photo. Even when I change lense, it's still the same.

Re: Black horizontal line on the top of the EOS 5D Mark III

Peter — Thu, 19 Oct 2023 20:02:07 GMT

Shutter blade or mirror, but I guess shutter blade due to the angle.