topic Re: Eos R Won't take picture in EOS DSLR & Mirrorless Cameras

Eos R Won't take picture

JaneG — Tue, 03 Oct 2023 15:28:42 GMT

I got this weird problem today middle of photoshoot. Everything else works fine, focusing, taking pictures with tapping backscreen etc, but my camera won't take picture when i am pressing shutter button. It will focus with it but won't take picture. I tried pressing it harder, i tried to look is there any dust or something between, checked settings. I just can't figure this out.

Re: Eos R Won't take picture

stevet1 — Tue, 03 Oct 2023 16:56:10 GMT

JaneG,

Have you made sure that you have a card in the slot?

There's one option in your Shooting Menu that won't let you release the shutter if there is no card in the card slot.

Steve Thomas

Re: Eos R Won't take picture

JaneG — Tue, 03 Oct 2023 18:40:00 GMT

I did have a card. I continued my photoshoot taking photos with touch shutter ( tapping back screen).

Re: Eos R Won't take picture

stevet1 — Wed, 04 Oct 2023 04:06:54 GMT

Jane,

You may have a malfunctioning shutter button - some kind of failure in the electrical connection or something.

Steve Thomas

Re: Eos R Won't take picture

JaneG — Wed, 04 Oct 2023 05:32:11 GMT

Thats what i am afraid of. It works half way, i can focus with it, but thats all.

Re: Eos R Won't take picture

shadowsports — Wed, 04 Oct 2023 14:30:35 GMT

Greetings,

To be safe, please perform a full reset of your camera settings, both main and custom. Then retest.

If the behavior persists, I'd set up a repair with Canon. If the shutter button is found to be at fault, the camera will likely get a new top assembly.

Re: Eos R Won't take picture

JaneG — Wed, 04 Oct 2023 15:47:19 GMT

Hi!

Thank you! I did full reset now and also updated firmware just to be sure. It didn't help in this situation. I am heartbroken, if this come to conclusiont, that i have to send my camera body to be fixed. Anyone has any clue, how much that can cost?

Re: Eos R Won't take picture

shadowsports — Wed, 04 Oct 2023 15:59:43 GMT

Greetings,

Set up the repair in My Canon and you'll get an estimate. Please share it as it will help others.