topic Re: EOS R7 Card Select No Longer on Customized Q Menu in EOS DSLR & Mirrorless Cameras

EOS R7 Card Select No Longer on Customized Q Menu

thekingprawn114 — Sat, 09 Sep 2023 19:05:58 GMT

Until today I had my Q menu set up how I like it, but for some reason now the card select is no longer there, and it is not an option in the customization. Did it get removed in a firmware update, or am I just missing something? It's still available on the text screen view, but that is the only way I can get to it now.

Re: EOS R7 Card Select No Longer on Customized Q Menu

Anonymous — Sun, 10 Sep 2023 00:39:41 GMT

Do you have 2 memory cards installed in the camera? Maybe the option disappears when only one is installed. I don't own that camera, so I am taking a guess.

Re: EOS R7 Card Select No Longer on Customized Q Menu

shadowsports — Sun, 10 Sep 2023 01:12:23 GMT

Greetings,

Take a look here and try resetting the layout to default.

Canon : Product Manual : EOS R7 : Customizing Quick Controls (start.canon)

Re: EOS R7 Card Select No Longer on Customized Q Menu

thekingprawn114 — Sun, 10 Sep 2023 03:14:18 GMT

Yes, two cards inserted.

Re: EOS R7 Card Select No Longer on Customized Q Menu

thekingprawn114 — Sun, 10 Sep 2023 03:17:28 GMT

I know where it should be and how to customize quick controls, but card selection is not there anymore. Is there a comprehensive list of everything changed with firmware 1.3.1?

Re: EOS R7 Card Select No Longer on Customized Q Menu

Anonymous — Sun, 10 Sep 2023 03:30:51 GMT

Have you tried resetting Quick Controls to defaults as Rick suggested? It might help.

Re: EOS R7 Card Select No Longer on Customized Q Menu

shadowsports — Sun, 10 Sep 2023 06:02:48 GMT

Greetings,

Firmware 1.3.1 contained the following (one) change:

1. Improves the stability of the touch operation control when the [Touch control] is set to [Sensitive].

***

Going to ask again that you start with resetting the Q Menu layout. Then recheck.

The next thing to look at is Card Recording Settings:

Canon : Product Manual : EOS R7 : Selecting Cards for Recording/Playback (start.canon)

Last option is a full settings reset. This often resolves unexpected / undesired behavior when you aren't sure why something that worked previously isn't working now.

Re: EOS R7 Card Select No Longer on Customized Q Menu

thekingprawn114 — Sun, 10 Sep 2023 06:29:45 GMT

Resetting does not bring it back. It used to be on this page of buttons while editing Q controls

What I'm trying to get back on there is just card selection. It still exists on full Q controls, but I like it on the custom Q controls as well.

Re: EOS R7 Card Select No Longer on Customized Q Menu

shadowsports — Sun, 10 Sep 2023 15:43:59 GMT

Greetings,

I am not discounting your claim, I just cannot find any mention of this setting in the Q Control Customization Menu. This was why I asked about Card configuration for recording and playback. I checked the manuals for the R7, R5, and R5 C but none show or mention it as a customizable option.

Review your card settings as suggested. Then consider a full settings reset. You can also reach out to Canon Support for clarification. If its there, a camera settings reset should reveal it. If its been removed (which I doubt) support can confirm. Firmware updates typically add features, not remove them.

Re: EOS R7 Card Select No Longer on Customized Q Menu

thekingprawn114 — Sun, 10 Sep 2023 18:07:47 GMT

It was there until I updated to 1.3.1 from an earlier firmware. Manually switching which card I'm writing to is considerably deeper in the menus now. Before it was just hit Q, go to the right item (I only keep a handful of things on custom Q), and hit the info button. Maybe it will come back, but maybe not. It takes up two icon slots, so that's probably why it got the boot.

Re: EOS R7 Card Select No Longer on Customized Q Menu

Stephen — Sun, 10 Sep 2023 18:16:57 GMT

You may want to reach out to support so they can help. Support is available Monday through Friday from 9am to 9pm (ET) and Saturday from 9am to 8pm (ET) at 800-OK-CANON (800-652-2666).

Re: EOS R7 Card Select No Longer on Customized Q Menu

shadowsports — Sun, 10 Sep 2023 19:47:06 GMT

Greetings,

Is there a reason why you are reluctant to perform a settings reset?

Everyone should do this at least once 🤣. Its not as painful as you might think and is a great way to become more knowledgeable and familiar with your body. Download a copy of your manual and keep this handy as well. Its great for reference.