topic Re: EOS 750D Can't connect via USB in EOS DSLR & Mirrorless Cameras

EOS 750D Can't connect via USB

CDBINUSA — Wed, 06 Sep 2023 14:31:53 GMT

I just updated my MAC24 to Ventura 13.5.1 and updated the Canon EOS Utility 3. I have a 750D [Serial number removed per forum guidelines]. I have a problem connecting via USB. WIFI is disabled on the camera (I am unsure how to connect wifi!). I also tried Image Capture but the camera is not shown.... The USB cable is the original with a USB-A connector to the MAC. I bought an adapter for USB-C.

Any suggestions or advise please!!

Thanks

Chris

Re: EOS 750D Can't connect via USB

jrhoffman75 — Wed, 06 Sep 2023 14:36:21 GMT

It’s a known problem. Many posts on the site. No known workaround.

Re: EOS 750D Can't connect via USB

Waddizzle — Wed, 06 Sep 2023 15:16:59 GMT

How much do you trust the Internet? I recall reading about how Ventura disables the USB ports once it has been installed.

Apple seems to have a brief knowledge base article about the issue, which I do not think is very helpful, not at all. It basically tells you to contact Apple Support directly if you are having these problems described at the link..

https://support.apple.com/en-us/HT204377

Re: EOS 750D Can't connect via USB

jrhoffman75 — Wed, 06 Sep 2023 15:22:00 GMT

Doesn’t work. As I reported in a previous post, no trouble connecting to Image Capture, Lightroom tethering or Kuuvik Capture tethering. It is an EOSU problem with macOS Ventura.