topic Re: EOS RP Frozen Screen/Camera Shuts down in EOS DSLR & Mirrorless Cameras

EOS RP Frozen Screen/Camera Shuts down

Ajv2305 — Tue, 01 Aug 2023 19:05:12 GMT

Any ideas on why my camera turns on and works normally for a few minutes and then the screen turns into a bunch of lines and then it wont turn back on for a while??? I rarely use the camera ever.

canon eos rp

Re: EOS RP Frozen Screen/Camera Shuts down

rs-eos — Tue, 01 Aug 2023 19:06:11 GMT

Are you using a Canon-branded battery? What lens do you have attached? Try removing any attached lenses, any other accessories, remove the memory card as well. Remove the battery, let it sit for a bit, then re-install the battery and power on and observe.

If you continue to have issues, you should call up Canon and look at scheduling a repair.

Re: EOS RP Frozen Screen/Camera Shuts down

Ajv2305 — Wed, 02 Aug 2023 14:35:13 GMT

Yes i am using a canon battery, my lens is the rf24-105mm F4-7.1 IS STM. I’ve removed everything and still has the issue

Re: EOS RP Frozen Screen/Camera Shuts down

rs-eos — Wed, 02 Aug 2023 15:56:08 GMT

You could try resetting the camera as well, but I doubt that will fix this issue.

Time to call up Canon and schedule a repair.