https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429690#M102861 <P>Hi, thank you. A Canon technician did reach out and say I should send it in 'for warranty repair' and another Canon representative sent me a paid shipping label. I hope that means the replacement or repair is paid for as well. They mentioned something about a one time courtesy. I was outside of 14 days because I had to take the camera with me on a two week trip to Ecuador. The problem persisted with multiple SD cards and multiple Canon R5 batteries so who knows. Thank you for your reassurance. Just sucks.</P> Fri, 28 Jul 2023 03:19:44 GMT maxf88 2023-07-28T03:19:44Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429677#M102857 <P>How is this possible? I was sent a faulty camera. I am using Canon batteries, SanDisk SD cards, and a refurbished RF lens also just purchased. I sent it in for warranty repair. This is my first big Canon purchase and I'm extremely disappointed because the error message/camera lock up destroyed valuable shooting opportunities on a photography trip. Is this normal for this to happen? I thought refurbished cameras underwent inspection?</P> Fri, 28 Jul 2023 00:59:21 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429677#M102857 maxf88 2023-07-28T00:59:21Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429688#M102860 <P>Greetings,</P><P>I have purchased several refurbished products from Canon.&nbsp; I've never had a problem.&nbsp; However, an err 70 out of the box might give me pause.&nbsp; Its not unheard of, so I would I probably retest with another card, lens etc.&nbsp; If it happened again, I would have returned the body and repurchased or requested an exchange.&nbsp; Buying refurbished doesn't mean you need to accept a problem or defect.&nbsp;<STRONG> If</STRONG> thats what it was.&nbsp; New or refurb means you get to use your purchase immediately, not send it in for inspection or repair.&nbsp; If you were withing the 14 day return period, I would have done that.&nbsp; Rest assured, Canon will resolve this for you.&nbsp; This is <STRONG>not typical</STRONG> and I wouldn't hesitate to buy a refurbished body at all.&nbsp;</P> Fri, 28 Jul 2023 03:05:15 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429688#M102860 shadowsports 2023-07-28T03:05:15Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429690#M102861 <P>Hi, thank you. A Canon technician did reach out and say I should send it in 'for warranty repair' and another Canon representative sent me a paid shipping label. I hope that means the replacement or repair is paid for as well. They mentioned something about a one time courtesy. I was outside of 14 days because I had to take the camera with me on a two week trip to Ecuador. The problem persisted with multiple SD cards and multiple Canon R5 batteries so who knows. Thank you for your reassurance. Just sucks.</P> Fri, 28 Jul 2023 03:19:44 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429690#M102861 maxf88 2023-07-28T03:19:44Z https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429692#M102862 <P>Greetings,</P><P>Refurbished items come with the same 1 yr warranty as new items.&nbsp; &nbsp;They'll take care of you.</P> Fri, 28 Jul 2023 05:53:51 GMT https://community.usa.canon.com/t5/EOS-DSLR-Mirrorless-Cameras/Refurbished-R5-Error-Message-70-right-out-of-the-box/m-p/429692#M102862 shadowsports 2023-07-28T05:53:51Z