Help error 20 on canon R8

oberon — Thu, 06 Jul 2023 17:21:41 GMT

Hello, good afternoon

I need help, I'm from Chile and a few months ago I bought a canon r8 and today I started getting error 20, which is a shutter problem, I took it to canon Chile and it has no international warranty :(I was very disappointed to hear that , so now they are charging me for a new shutter; all this seems very strange to me, the camera has not received any blow and it has only been used in 2 photo sessions.

What I can do ? Is there any way for Canon USA to help me with this problem here with Canon Chile?

Re: Help error 20 on canon R8

Waddizzle — Thu, 06 Jul 2023 19:04:04 GMT

I doubt Canon USA can help you. This is not Canon USA Support. It is only a use forum.

I am getting the impression that you did not purchase the camera from an authorized Canon dealer. However, if you did purchase from an authorized dealer, then you should have found out about this when you registered the warranty.

topic Help error 20 on canon R8 in EOS DSLR & Mirrorless Cameras

Help error 20 on canon R8

Re: Help error 20 on canon R8