topic Re: Help please in EOS DSLR & Mirrorless Cameras

EOS Rebel T6 Missing Images - Help please

Tmag23 — Tue, 23 May 2023 12:16:13 GMT

Im not sure if this was asked or not. I have a EOS REBEL T6 & Today when i did my daughter prom pics everything was fine (so Iy thought) i turned camera off for a min and when i turned it back on all my pics but the first one was gone but When I took second shots at the school ALL pics are there. Any help ! Not showing anything on camera or in different files. Wont load on my laptop. Does this mean all the pics are gone ?

Re: Help please

shadowsports — Sun, 21 May 2023 14:57:59 GMT

Greetings,

Can you clarify for us?

"When I took second shots at the school ALL pics are there."

All as in the ones you took previously or just the ones you took at the school?

Are you using a full size memory card or a micro SD with an adapter?

Have you tried taking the card out of the camera and using a card reader?

Re: Help please

Tmag23 — Sun, 21 May 2023 16:56:58 GMT

It shows the very first pic of yesterday morning then none of my girl before she got to school then I took couple of her and her friends at school. I had turned camera off 5 mins from my house to school when i noticed none of my pics where on it. Its a full size sd card. I havent put it in laptop yet:/ im worried all prom pics are gone.

Re: Help please

shadowsports — Sun, 21 May 2023 18:35:14 GMT

Greetings,

If the laptop has a card reader, it won't hurt for you to try reading it. Copy any images from it that you can.

Then you can decide if you want to try a recovery software.

Re: Help please

Tronhard — Sun, 21 May 2023 18:54:12 GMT

Can you advise what kind of card you are using please. Is it a full-size SD card, or a micro card with an adapter?

Re: Help please

Tmag23 — Sun, 21 May 2023 21:45:42 GMT

I have tried laptop only pictures are the last couple I took 😕 and the sd card is the small that goes into big adaptor its a sandisk sd.

Re: Help please

Tronhard — Sun, 21 May 2023 21:59:58 GMT

If you are using the micro SD card with an adapter that is likely to be the cause of your issues. They do not work reliably on cameras. Always use a full-size SD card.

Re: Help please

deebatman316 — Sun, 21 May 2023 22:25:33 GMT

I would also look into multiple smaller 32GB Class 10 SD Cards. DO NOT use 1 large SD Card to store all of your pictures. If the card were to fail you would lose all of your pictures. Using multiple smaller SD Cards prevents this from happening. If 1 card fails you still at have some of your pictures which is better then losing all of them. Stick with well known SD Card brands such as Lexar, San Disk & Prograde Digital. DO NOT buy SD Cards from Walmart's online store or Amazon. There have been multiple posts in the forum where someone has received a counterfeit SD Cards. Stick with well known a reputable retailers such as Adorama, B&H Photo, a local camera store or an electronics store.

Re: Help please

jaewoosong — Sun, 21 May 2023 23:21:18 GMT

you can try data recovery software like this. The following comes free with sandisk extreme cards

SanDisk RescuePRO & RescuePRO Deluxe - LC Technology (lc-tech.com)

Re: Help please

shadowsports — Mon, 22 May 2023 12:14:22 GMT

Greetings ,

@Tmag13. In my first reply I asked if you were using a microSD with adapter. You replied back and said it was a full-size card. Trevor asked again and now you've confirmed it was a microSD with adapter.

Unfortunately you cannot use a microSD with adapter. They do not work, are not reliable and often lead to data loss.

At best you can try a data recovery software like the one recommended above. Moving forward I suggest you invest in a true full-size non-adapted SD card.

I hope you will have success with recovery, but will not be surprised if the images were not captured in the first place. I hope this is not the case.

Hoping for the best.

Re: Help please

Tronhard — Mon, 22 May 2023 02:15:04 GMT

Yes, Rick - I thimk it is a cae of not being aware of the subtlties of the different for mats.

I'm pretty much where you are in this.

Re: Help please

shadowsports — Mon, 22 May 2023 03:37:50 GMT

@Trevor,

True indeed. Hoping for positive outcome. I guess we'll see. Cheers to you my friend.

Re: Help please

Tmag23 — Mon, 22 May 2023 10:20:47 GMT

Thank you. Ive always used sandisk sd for all my cameras ive never had issue till now and im not sure what happen. Imma try recovery and see but i feel they are already gone. I may just have to redo pics 😕 thank you everyone for the advice & recommendations. I will try all of them and see .

Re: Help please

shadowsports — Mon, 22 May 2023 12:19:05 GMT

@Tmag23,

There's nothing wrong with the SanDisk brand. These are one of the manufacturers we recommend most due to their reliability and performance. The issue is with the type of card.

You need to use a standard full-size card, one that doesn't use the adapted microSD.

Re: Help please

Tmag23 — Mon, 22 May 2023 13:42:39 GMT

Oh im sorry i had misread that. Ill definitely get full size but seems pics are gone unfortunately. I cant seem to find em anywhere.

Re: Help please

ebiggs1 — Mon, 22 May 2023 15:02:15 GMT

This is the best advice you have gotten from this thread,....

"I would also look into multiple smaller 32GB Class 10 SD Cards. DO NOT use 1 large SD Card to store all of your pictures. If the card were to fail you would lose all of your pictures. Using multiple smaller SD Cards prevents this from happening."

........beside not using micro-SD that is. Also keep in mind cameras are not a photo storage devices like some folks do on their iphones. Depending on how important the photos are you can send the micro-SD to SanDisk for them to try and recover them. They can do a lot better than the software but it isn't free.

"When I took second shots at the school ALL pics are there."

If you were able to review the photos after you took them I.E. at the school later on, then the photos are there. Don't use the micro-SD any more before you send it to SanDisk or try the recovery software on it.

Re: Help please

BurnUnit — Mon, 22 May 2023 17:08:06 GMT

I would try putting your micro SD card in a different full sized adapter if you have one. Or borrow or buy a different adapter. And try reading it on a different PC or with an external card reader if you haven't done so already.

Re: Help please

deebatman316 — Mon, 22 May 2023 21:42:06 GMT

Most memory card related problems in the forum are due to using Micro SD Cards in an adapter. The camera was designed for Full Sized SD Cards. If Canon designed the camera to be used with Micro SD Cards. The camera would accept them directly without an adapter. Using an adapter creates another mechanical interface which could lead to problems. The other common memory card problem is using too large of an SD Card that an older camera can't support. Don't buy cheap SD Cards either.This picture was found right here in the forums. Warning other people NOT to use cheap SD Cards.

Re: Help please

Tmag23 — Tue, 23 May 2023 10:57:27 GMT

Thank you everyone for advise. My SD CARD is a full size I'm sorry I thought it was mini with adapter. Im going to try to recover photos first not sure if will be able to but won't hurt to try. Im not sure what happen ive never had it happen before. I dont never leave photos on card when I am done taking them I always put them directly on my laptop for free up space on card. But I guess we shall see.

Thank you

Re: EOS Rebel T6 Missing Images - Help please

ebiggs1 — Tue, 23 May 2023 15:36:33 GMT

I would buy an external SD card reader. They are not expensive you can get one at Walmart or Amazon. If you are going to try recovery software don't do anything to the SD for now. Wait until you get the SD reader. Wait until you get the recovery software and install it on your laptop. Above all don't delete anything or format the SD card.

Repeat.............

If you were able to review the photos after you took them I.E. at the school later on, then the photos are there.