topic Re: Rebel XS in EOS DSLR & Mirrorless Cameras

How to Download Photos from an EOS Rebel XS to a Computer

Oldcamera2023 — Wed, 17 May 2023 13:39:30 GMT

I cannot get the pictures from my Rebel XS to upload to my new PC laptop. So I tried to upload to my old desktop. I can't get the pictures uploaded there either. Any and all help is appreciated. Thanks!

Re: Rebel XS

jrhoffman75 — Tue, 16 May 2023 20:56:45 GMT

Hello. Were you able to transfer images to your old laptop before this time?

We recommend that you use a card reader to upload images from the camera card to a computer.

Re: Rebel XS

SamanthaW — Tue, 16 May 2023 21:03:50 GMT

Hi!

To have a better understanding of your issue, please let everyone know the operating system on your computer.

If this is a time-sensitive matter, please check out your other support options here.

Thanks!

Re: Rebel XS

Oldcamera2023 — Tue, 16 May 2023 21:07:50 GMT

Yes, a year ago I uploaded pictures the desktop. Now they won't go.

Re: Rebel XS

Oldcamera2023 — Tue, 16 May 2023 21:09:35 GMT

It's a Dell Inspiron running Windows 11

Re: Rebel XS

jrhoffman75 — Tue, 16 May 2023 21:45:47 GMT

Was that the same operating system you have now?

What software did you use to download images?

Re: Rebel XS

normadel — Tue, 16 May 2023 23:20:57 GMT

Be more giving of information, please. Can you tell us HOW you are attempting to move pictures from camera to computer? What exactly is/is not happening?

Have you tried the memory card in a card reader, rather than connecting camera to computer?

What operating system did the old computer have?

Re: Rebel XS

Tronhard — Wed, 17 May 2023 03:32:24 GMT

Absolutely, these items of information are critical.

Re: How to Download Photos from an EOS Rebel XS to a Computer

Oldcamera2023 — Sat, 10 Jun 2023 15:16:17 GMT

It's a 64 bit operating system, x64-based processor

I connected with a cord from camera to laptop. I don't have a card reader. My old desktop, where I originally downloaded the software from a CD Rom was a windows 8 (I believe)

Re: How to Download Photos from an EOS Rebel XS to a Computer

kvbarkley — Sat, 10 Jun 2023 15:23:57 GMT

Two things:

Try a new cable, they go bad or it can be one of the charging only abominations.

On the XS, I believe there is a PC/PTP setting. Put it to PTP.

Re: How to Download Photos from an EOS Rebel XS to a Computer

FloridaDrafter — Sat, 10 Jun 2023 20:08:10 GMT

I'm not sure if this will help or not, but at least you will know it's possible. I have an XSi so I dug it out and connected it to a Dell XPS laptop running Windows 10 pro and an HP laptop running Windows 11 home, both up to date. The XSi connected to both systems and opened EOS Utility 2 with all of the download and connection options available. The rear LCD of the camera also had the download options displayed. The camera also showed in file explorer as an SD drive with no drive letter.

I think kvbarkley is correct in suggesting a new cable. I did go through the menu items and didn't see a PC/PTP option. TBH, it's been so long since this camera was set up, I just don't remember how I configured it. Nonetheless, it still connects to my modern Windows systems. I think I was running XP and Win 7 when I last used it.

Newton

Re: How to Download Photos from an EOS Rebel XS to a Computer

Oldcamera2023 — Sat, 10 Jun 2023 22:36:05 GMT

Thank you. I don't get the menu on the camera like I did previously. I'm worried about the camera now.

I'll try a new cord.