topic Re: Can't connect 650D to PC in EOS DSLR & Mirrorless Cameras

Can't connect 650D to PC

EmiilsLV — Sun, 16 Dec 2012 13:06:19 GMT

Hello,

I just bought canon 650D and i have problem with connecting it to PC through usb cable. It can't find automaticly Canon 650D (t4i) driver, can anyone help?! 🙂

Re: Can't connect 650D to PC

cicopo — Sun, 16 Dec 2012 16:23:56 GMT

Did you install the software that came with the camera? If so did you get any error messages?

Yes, i installed all that software which was in that CD,...

EmiilsLV — Wed, 19 Dec 2012 14:20:54 GMT

Yes, i installed all that software which was in that CD, and no didn't had any error message 😕

Re: Can't connect 650D to PC

WaltA — Thu, 20 Dec 2012 16:01:58 GMT

4 questions.

1 - What Operating System are you using?

2 - What functionality do you expect to accomplish with your PC (just download pictures or tethered shooting)?

3 - What version of EOS Utility are you running?

4 - The CD usually has older versions of all the software. Havw you updated them all by going to the Canon website and downloading the latest versions?

Re: Can't connect 650D to PC

EmiilsLV — Fri, 21 Dec 2012 14:23:32 GMT

1. Windows 7 Ultimate x64
2. Remote control ]
3. The newest one from Canon.com

Re: Can't connect 650D to PC

WaltA — Fri, 21 Dec 2012 16:43:01 GMT

There have been problems with 64bit windows - possibly not supported by the Canon software your running.

In cases I'm familiar with, users have to launch a Virtual session of Windows XP to get tethering to work.

Possible the Canon people (or other users running 64-bit windows) here may be able to provide more guidance.

Re: Can't connect 650D to PC

Mykolas — Mon, 24 Dec 2012 14:04:10 GMT

EmiilsLV,

What devices are connected to your computer other than the camera, keyboard and mouse?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: Can't connect 650D to PC

EmiilsLV — Mon, 24 Dec 2012 14:18:34 GMT

Printer ( old hp 1200 ), headphones and that's all.

Re: Can't connect 650D to PC

glongstaff — Tue, 25 Dec 2012 23:30:33 GMT

If you can try changing the settings for the connection to Print/PPTP as opposed to PC Connection and see if that works

Re: Can't connect 650D to PC

Mykolas — Sun, 30 Dec 2012 16:46:06 GMT

EmiilsLV,

Try disconnecting the printer, then restarting your computer and see if you are still unable to connect to your camera with EOS Utility.

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: Can't connect 650D to PC

Andy — Mon, 31 Dec 2012 09:20:36 GMT

I have the exact same problem on freshly installed windows 8 64-bit.

Upon connecting the device I see it gets detected as an unknown device in Windows Device Manager. I can't update the driver and after a couple of seconds it seems to disappear from the device manager.

Re: Can't connect 650D to PC

Andy — Sat, 05 Jan 2013 12:53:26 GMT

Just reinstalled Win 8 - 64 bit to be absolutely sure I installed the Canon software BEFORE connecting the 650D. Still no go, no drivers found for the camera.

Re: Can't connect 650D to PC

Richard — Thu, 10 Jan 2013 14:35:47 GMT

Hi Andy,

At this point, I recommend that you contact us at this link if you're in the US, or http://www.canon.com/support/ in other countries, where we'll be better able to assist you in resolving this connectivity issue.

Re: Can't connect 650D to PC

madfiddler — Sun, 24 Mar 2013 10:49:39 GMT

Same problem here. Win7 64 bit. Windows doesn't recognise the camera when connected, after forcing it and loading the Canon software, it loses the connection whilst copying photos across. The only way around this is to take the memory card out and use a memory card reader.

Re: Can't connect 650D to PC

Andy — Fri, 05 Apr 2013 18:33:15 GMT

Meh finally found the solution. I actually using windows 8 N. Didn't think that would make a difference but actually it does.

You need to install the media feature pack and then everythinig is ok.