topic Re: my zoom dial does not work in EF & RF Lenses

my zoom dial does not work

AKIB — Sun, 25 Sep 2016 15:45:15 GMT

my zoom dial does not rolling...its stack.it move just a littel bit...what can i do...plz plz plz help me

Re: my zoom dial does not work

ebiggs1 — Sun, 25 Sep 2016 17:48:16 GMT

"plz plz plz help me"

Help me by telling me a bit more info. Like what camera and lens you are concerned with?

Re: my zoom dial does not work

AKIB — Sun, 25 Sep 2016 18:32:37 GMT

canon 600d...efs18-135mm...macro 0.45m/1.5ft

is it enoug ?

i dont know very much about lens...

Re: my zoom dial does not work

kvbarkley — Sun, 25 Sep 2016 22:11:41 GMT

Unless the zoom lock is on, the little switch marked "Lock" under the barrel, it probably needs service.

Re: my zoom dial does not work

Waddizzle — Sun, 25 Sep 2016 23:19:08 GMT

@kvbarkley wrote:
Unless the zoom lock is on, the little switch marked "Lock" under the barrel, it probably needs service.

This switch should be located on the barrel of the lens.

It can only be engaged when the zoom setting is at the shortest focal length.

Re: my zoom dial does not work

AKIB — Mon, 26 Sep 2016 03:44:58 GMT

there is no lock button and I don't know where is the zoom setting are 😞

Re: my zoom dial does not work

kvbarkley — Mon, 26 Sep 2016 14:06:27 GMT

You must have the new usm-nano lens with the contacts for the zoom accesory. Sounds like something failed there, you need to contact canon.

Re: my zoom dial does not work

Waddizzle — Mon, 26 Sep 2016 14:10:59 GMT

@kvbarkley wrote:
You must have the new usm-nano lens with the contacts for the zoom accesory. Sounds like something failed there, you need to contact canon.

The EF-S 18-135mm f/3.5-5.6 IS lens lacks a zoom lock.

The EF-S 18-135mm f/3.5-5.6 IS STM does have a zoom lock.

Re: my zoom dial does not work

kvbarkley — Mon, 26 Sep 2016 14:20:13 GMT

The EF-S 18-135 f/3.5-5.6 USM also lacks a zoom lock. Which I believe is the one we are talking about here.

To make it even more confusing all three are currently listed in the product section of Canon's website.

Re: my zoom dial does not work

Waddizzle — Mon, 26 Sep 2016 14:41:45 GMT

@kvbarkley wrote:
The EF-S 18-135 f/3.5-5.6 USM also lacks a zoom lock. Which I believe is the one we are talking about here.

To make it even more confusing all three are currently listed in the product section of Canon's website.

Based upon what?

Somehow, I doubt if the EOS 600D [Rebel T3i] is being paired with the newest 18-135mm lens.

Re: my zoom dial does not work

Waddizzle — Mon, 26 Sep 2016 14:46:36 GMT

@AKIB wrote:
canon 600d...efs18-135mm...macro 0.45m/1.5ft
is it enoug ?
i dont know very much about lens...

Yes, that macro distance means you have the EF-S 18-135mm f/3.5-5.6 IS Lens by Canon. No focus lock.

Re: my zoom dial does not work

Waddizzle — Mon, 26 Sep 2016 15:01:15 GMT

@AKIB wrote:
my zoom dial does not rolling...its stack.it move just a littel bit...what can i do...plz plz plz help me

If by "zoom dial" you mean what is known as the "zoom ring" on the lens, then your lens may be in need service. You should try to contact Canon U.S. support at 1-800-OK-CANON for assistance.