topic Re: EF-S 55-250mm f/4-5.6 IS STM No Image in EF & RF Lenses

EF-S 55-250mm f/4-5.6 IS STM No Image

CDC — Wed, 01 Jul 2020 22:47:46 GMT

Canon 70D works fine with other lenses, but with the EF-S 55-250mm f/4-5.6 IS STM only a very blurry image. Can see and takes pictures of objects at about 1 inch distance but anything farther apart is blurry. Help!

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

jongraphs — Thu, 02 Jul 2020 03:17:07 GMT

What happens when you adjust the focus ring? Anything?

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

Ray-uk — Thu, 02 Jul 2020 09:39:28 GMT

Being an STM lens you will need to switch it to MF then hold the shutter button halfway before turning the lens focus ring. If you can get correct focus in this way but not when it is switched to AF then you very likely have a faulty lens.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

CDC — Thu, 02 Jul 2020 12:34:33 GMT

Nothing happens when I adjust the focus ring. There is a white blurry image that seems like it is adjusting, but it never does properly to the point that a clear image can be seen.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

CDC — Thu, 02 Jul 2020 12:39:52 GMT

Thanks for your response. I tried your method but still no image.

This is what I get from any distance farther than 1":

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

Waddizzle — Thu, 02 Jul 2020 14:03:26 GMT

Is there a macro filter on the lens?

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

CDC — Thu, 02 Jul 2020 14:25:47 GMT

Yes: Macro 0.85m/2.8ft

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

Waddizzle — Thu, 02 Jul 2020 14:41:18 GMT

@CDC wrote:
Yes: Macro 0.85m/2.8ft

That doesn't exactly sound like a lens filter. A lens filter is something that can be temporarily screwed on to the front of a lens, A macro filter will allow you to focus on objects much closer to the lens than what you could normally do. Being able to focus one inch from the lens is MUCH closer than the listed Miinimum Focusing Distance specified for that lens.

The price you pay for being able to focus so close is that you lose the ability to focus further away. If there is a filter, remove it.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

CDC — Thu, 02 Jul 2020 15:05:39 GMT

Thanks for your input. There is nothing attached to the lens. If I 'screw' the .43x wide angle comverter w/macro, then I am able to see the image.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

CDC — Thu, 02 Jul 2020 15:07:53 GMT

These lenses were working fine previously. This is a new sympthom and I am not sure if its operator error or physical damage to the lens.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

ebiggs1 — Thu, 02 Jul 2020 15:29:02 GMT

" If I 'screw' the .43x wide angle comverter w/macro, then I am able to see the image."

OK slowly now, is there anything screwed onto the front of the lens? Anything? Remove any and all whatevers from the front of the lens. Is there anything attached to the back of the lens? Remove it too. You should have just the lens no add ons, no filters, no lenses. Nothing but the EF-S 55-250mm f/4-5.6 IS STM itself.

Reset your camera to factory. Menus, tools, clear all settings and clear all custom settings.

Now mount it to your camera and try it. Lens switch in the AF position. Camera in P mode on the dial. ISO 200. One shot mode. Do not use Ai-servo. Go outside on a nice sunny day and take several shots of various subjects. Maybe a nice park. If it works, it works and there is nothing wrong with your gear. If it does not work the lens is faulty. Replace it.

Do the test exactly as I have stated it.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

ebiggs1 — Thu, 02 Jul 2020 15:33:33 GMT

" If I 'screw' the .43x wide angle comverter w/macro,..."

If you routinely screw on attachments or filters or lenses to the front of your lens you can break it. Especially if these absolutely unnecessary things are heavy. If you bought a camera package deal with all sorts of gadgets, throw them all away, today. In the trash they go.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

CDC — Fri, 03 Jul 2020 20:27:56 GMT

Thanks for all your input and patience. Issue resolved. There was a macro filter 'screwed' to the lens. I am taking your advice and getting rid of all of them.

Re: EF-S 55-250mm f/4-5.6 IS STM No Image

ebiggs1 — Sat, 04 Jul 2020 14:15:06 GMT