topic Re: Canon RF 100-500 registration for exchange in EF & RF Lenses

Canon RF 100-500 registration for exchange

kepAE1 — Fri, 13 Dec 2024 17:28:01 GMT

Bought an new Canon RF 100-500 lens and registered it. Had an issue with in on my Canon R7. Lens was exchanged for a new one by the vendor. How do I update the registration? Do I just delete the lens I returned and register the new one or is there a way to indicate an exchange?

Re: Canon RF 100-500 registration for exchange

Danny — Fri, 13 Dec 2024 17:29:44 GMT

Thanks for joining the conversation, kepAE1! When you go to your MyCanon account and click on the item in question, you have the option to edit the information there or delete it. Just look for the red icons at the upper right of the dialogue box as shown below.

Hope this helps!