topic Re: Cracked lens on RF 100-500 in EF & RF Lenses

Cracked lens on RF 100-500

DIHLE — Wed, 13 Nov 2024 16:55:54 GMT

I have a broken lens on my RF 100-500. Is this something I can send in and have repaired?

Re: Cracked lens on RF 100-500

kvbarkley — Wed, 13 Nov 2024 16:57:58 GMT

Certainly, contact Canon.

Re: Cracked lens on RF 100-500

deebatman316 — Wed, 13 Nov 2024 17:32:53 GMT

Is the lens actually broken of the screw on filter on the front. Post a picture in the forum because what you state is confusing. The RF 100-500mm is a lens.

Re: Cracked lens on RF 100-500

DIHLE — Wed, 13 Nov 2024 17:40:55 GMT

I contacted Canon and they sent me a form and location to send my RF lens 100-500 to be repaired. Thanks for the help.

Re: Cracked lens on RF 100-500

kvbarkley — Wed, 13 Nov 2024 18:19:19 GMT

I assume he meant "lens element".

Re: Cracked lens on RF 100-500

ebiggs1 — Thu, 14 Nov 2024 16:20:27 GMT

"Is this something I can send in and have repaired?"

Yes it is been there done that. I don't recommend dropping a camera lens on a McDonald's floor. The floor will win every time! BTW, it is not cheap to replace a front element so sit down when you get an read the estimate.

Re: Cracked lens on RF 100-500

ebiggs1 — Thu, 14 Nov 2024 16:25:04 GMT

Not directly on topic but an interesting story (perhaps to some) at the same time at the birthday party I was shooting at a MacDonald's a mother that had a Rebel, also shooting the party, sit her camera down on a table with out a lens she was preparing to change. Well a curious 3 year old thought it was a good place to squirt a package of ketchup.