topic Re: Is there a way to confirm whether something is a USA Model? in EF & RF Lenses

Is there a way to confirm whether a Canon lens is a USA Model?

cohenfive — Wed, 09 Oct 2024 12:47:16 GMT

I am considering buying an ef lens from a buddy of mine. He lost the receipt and warranty paper that came with the lens. The lens can be registered on the canon usa site so I'm thinking it is a usa model. I called canon support and they could not help me even with the serial number in hand. Is there a way to confirm it is a usa model, or does it not really matter at this point since I am not first owner. Lens was purchased 10 months ago. Thanks

Re: Is there a way to confirm whether something is a USA Model?

jrhoffman75 — Thu, 11 Feb 2021 21:33:20 GMT

Welcome to the forum.

Since strictly speaking warranty is not transferable it doesn't matter.

In practice, from what I have seen others report, Canon is quite reasonable relative to warranty issues.

Re: Is there a way to confirm whether something is a USA Model?

cohenfive — Thu, 11 Feb 2021 23:44:13 GMT

Thanks, that's what I've heard as well. It's an expensive purchase (600mm iii) so even though the price is very fair, I am trying to check all the boxes. I know I'm taking on the warranty risk, just want as much info on the lens as possible. Amazing to me that canon cannot tell by serial number whether it is a usa model. I have been able to register the lens on the canon site so there is that...probably all I would need in case something went wrong, same position as the original owner would be in come April when the US warranty expires.

Re: Is there a way to confirm whether something is a USA Model?

Waddizzle — Fri, 12 Feb 2021 10:10:34 GMT

@cohenfive wrote:
Thanks, that's what I've heard as well. It's an expensive purchase (600mm iii) so even though the price is very fair, I am trying to check all the boxes. I know I'm taking on the warranty risk, just want as much info on the lens as possible. Amazing to me that canon cannot tell by serial number whether it is a usa model. I have been able to register the lens on the canon site so there is that...probably all I would need in case something went wrong, same position as the original owner would be in come April when the US warranty expires.

If the lens were [not] produced for the US market, I do not think you would have been able to register the warranty.

Re: Is there a way to confirm whether something is a USA Model?

cohenfive — Fri, 12 Feb 2021 19:57:22 GMT

I've registered the lens, have not registered any warranty (which since I'm not first owner would not be valid anyway). Thanks

Re: Is there a way to confirm whether something is a USA Model?

nells250 — Tue, 08 Oct 2024 22:35:43 GMT

A while ago, I purchased a used digital camera (not a Canon) and had issues with video format, drivers, etc because it turned out to be a non-US market camera. No matter what I did, I couldn't get info on the specific model.

I don't want to go through that again in the future. I recently asked an Ebay seller if a used camera they had listed was US-spec, and he got all defensive and insulting.

If there's a used Canon I am interested in, and they show the serial number, model #, etc on the bottom label, is there any way to confirm it is a US market camera without actually trying to register it on the Canon website?

Re: Is there a way to confirm whether something is a USA Model?

jrhoffman75 — Tue, 08 Oct 2024 23:54:07 GMT

I believe the third and fourth digits in the serial number will be 20 for US models.

Re: Is there a way to confirm whether a Canon lens is a USA Model?

ebiggs1 — Wed, 09 Oct 2024 14:45:13 GMT

If it is a used lens and it is over one year old why do you care? Registering it with Canon will get you nothing. Whether you have Canon service it or whether Canon can even service it or you use a private shop, you will suffer the cost. Either way it is on you.

Re: Is there a way to confirm whether a Canon lens is a USA Model?

ebiggs1 — Wed, 09 Oct 2024 14:47:39 GMT

"I recently asked an Ebay seller if a used camera they had listed was US-spec, and he got all defensive and insulting."

I would not do business with such an individual and you should report him to eBay. They will take action.

Re: Is there a way to confirm whether a Canon lens is a USA Model?

Tintype_18 — Wed, 09 Oct 2024 15:27:12 GMT

If I was buying online (rarely) and was refused to answer a question, I wouldn't buy.

Re: Is there a way to confirm whether a Canon lens is a USA Model?

alanlevans40 — Fri, 11 Oct 2024 09:05:27 GMT

I bought a new 200-800mm RF lens in Canada, 4 weeks ago. 2 weeks ago it came up with Error 60 and will not work. Canon Uk will NOT repair it under warranty. Hope yours is fine.

Re: Is there a way to confirm whether a Canon lens is a USA Model?

ebiggs1 — Fri, 11 Oct 2024 15:10:07 GMT

There has to be more to the story than that.

Re: Is there a way to confirm whether a Canon lens is a USA Model?

jrhoffman75 — Fri, 11 Oct 2024 21:19:39 GMT

Not necessarily. As far as Canon UK is concerned it could be considered gray market since it was “imported” from a non-UK source.

Re: Is there a way to confirm whether a Canon lens is a USA Model?

ebiggs1 — Sat, 12 Oct 2024 13:38:56 GMT

Ah, but yes there is. What is the reason for the lens to became non-working may be the factor.