topic Re: EOS R50 lens stuck zoomed in in EF & RF Lenses

EOS R50 lens stuck zoomed in

cannonuser19 — Tue, 30 Jul 2024 13:42:11 GMT

Hey everyone! We just recently bought the EOS R50! My family and I are new to the whole camera thing lol! My daughter was messing around with the camera and got the furthest away lense stuck on a setting up close! Where you originally zoomed in and out on the lense is still moving, but it only changes the focusing! You can still manually change the zoom on the screen but it only zooms in even more! PLEASE, PLEASE, PLEASE let me know if anyone can help!

Re: EOS R50 lens help

kvbarkley — Tue, 30 Jul 2024 13:42:11 GMT

What lens?

What exactly is the issue? There is no motorized zoom, so you just need to grab the barrel and gently try to twist it back in the other direction.

Re: EOS R50 lens stuck zoomed in

shadowsports — Tue, 30 Jul 2024 13:55:16 GMT

Greetings,

R50.. And which lens are you using? The RF-S 18-45?

If this is what you have, please review the lens manual and become familiar with its rings and controls.

rfs18-45f45-63isstm-im2-eng.pdf (c-wss.com)

The lens has to be "unlocked" in order to zoom. This is the larger of the two rings. The focus / control ring is near the front and can be used to focus or programmed as a control ring to change aperture, shutter speed, etc. Let us know if you have further questions.

Re: EOS R50 lens stuck zoomed in

cannonuser19 — Wed, 31 Jul 2024 14:51:50 GMT

They are both now focusing and the larger one is not zooming in or out! Not sure what happened!

Re: EOS R50 lens stuck zoomed in

kvbarkley — Wed, 31 Jul 2024 14:53:23 GMT

You still haven't told us what lens(es).

Re: EOS R50 lens stuck zoomed in

cannonuser19 — Wed, 31 Jul 2024 15:04:46 GMT

18-45??

The lense is not physically stuck, as it will turn. It just won’t zoom in or out.

Re: EOS R50 lens stuck zoomed in

kvbarkley — Wed, 31 Jul 2024 15:39:08 GMT

Did you read the manual shadowsports linked to and properly extend the lens: