https://community.usa.canon.com/t5/EF-RF-Lenses/RF-S-55-210-lens-possible-faulty/m-p/483947#M31965 <P>A purchase from Best Buy should have a Canon warranty. If a lens from the kit is malfunctioning, send it to Canon.</P> <P>Doubtful that Best Buy would exchange it, especially being part of a kit.</P> Sat, 22 Jun 2024 20:28:35 GMT normadel 2024-06-22T20:28:35Z https://community.usa.canon.com/t5/EF-RF-Lenses/RF-S-55-210-lens-possible-faulty/m-p/483928#M31963 <P>I purchased a EOS R50 ket 4 weeks ago fro. Bestbuy that includes a RF 55-210 lens. If was great for 4 weeks but today the image started shaki g backwards and firward anx tbe lens is making a chattering noise. The other lens in the kit is fine (18-45). I suspect thd image stabalisation has died. Any suggestions welcome.</P> Sat, 22 Jun 2024 18:53:50 GMT https://community.usa.canon.com/t5/EF-RF-Lenses/RF-S-55-210-lens-possible-faulty/m-p/483928#M31963 JeffT1963 2024-06-22T18:53:50Z https://community.usa.canon.com/t5/EF-RF-Lenses/RF-S-55-210-lens-possible-faulty/m-p/483932#M31964 <P>Does the issue still present when IS is turned off. Lens IS will have to be turned off in the camera menu since the lens lacks physical switches for such settings. If it still persists I would exchange the lens with a different one.</P> Sat, 22 Jun 2024 19:21:15 GMT https://community.usa.canon.com/t5/EF-RF-Lenses/RF-S-55-210-lens-possible-faulty/m-p/483932#M31964 deebatman316 2024-06-22T19:21:15Z https://community.usa.canon.com/t5/EF-RF-Lenses/RF-S-55-210-lens-possible-faulty/m-p/483947#M31965 <P>A purchase from Best Buy should have a Canon warranty. If a lens from the kit is malfunctioning, send it to Canon.</P> <P>Doubtful that Best Buy would exchange it, especially being part of a kit.</P> Sat, 22 Jun 2024 20:28:35 GMT https://community.usa.canon.com/t5/EF-RF-Lenses/RF-S-55-210-lens-possible-faulty/m-p/483947#M31965 normadel 2024-06-22T20:28:35Z