topic Re: RF 200-800 still on back order? in EF & RF Lenses

RF 200-800 still on back order?

Rutledge — Mon, 08 Jan 2024 12:59:37 GMT

It’s now January 8 and Canon is STILL saying this lens is on back order and offering nothing further. I expect a lot more from them. I pre-ordered mine from B&H photo in NY on 11/2/23. My friend ordered hers after me, directly from Canon. I didn’t realize that was an option. She received hers last week. Today, I again got a “back order” status from B&H. These orders are not being processed in the order received. Incredibly disappointing.

Re: RF 200-800 still on back order?

flyers1kak — Mon, 08 Jan 2024 16:02:08 GMT

Definitely frustrating. I pre-ordered on announcement day and chose Amazon pay. After a month, and with no notice, I got an email from Canon that my order was cancelled. It seems that a lot of people have had issues with Canon placing too long of holds on payment methods. My second pre-order December 2nd is still showing as processing. I read on another forum that someone placed an order from Canon USA on Dec 29th and received their lens already. How is it possible that current orders are being fulfilled before pre-orders?

Re: RF 200-800 still on back order?

flyingron — Mon, 15 Jan 2024 19:38:47 GMT

Ordered crom CanonUSA in mid-November and still stuck in Processing/Backordered.

Re: RF 200-800 still on back order?

Danfaz — Tue, 16 Jan 2024 00:16:32 GMT

Yes. It's on the short supply list:

https://cweb.canon.jp/eos/info/supply-announcement2007/

Re: RF 200-800 still on back order?

flyingron — Tue, 23 Jan 2024 21:03:58 GMT

Canon just hit my credit card up for the purchase price of the lens. No change on the order status (still backordered). Something might be happening.

Re: RF 200-800 still on back order?

Rutledge — Tue, 23 Jan 2024 22:21:37 GMT

WOOP WOOP! You are one of the lucky ones for sure. Good for you. I remain in no man’s land

Re: RF 200-800 still on back order?

shadowsports — Wed, 24 Jan 2024 00:28:25 GMT

If his CC was charged.... new lens day is about to happen 👏

Congrats!

Re: RF 200-800 still on back order?

flyingron — Thu, 25 Jan 2024 15:42:10 GMT

Unfortunately, that is NOT true. What happens is Canon does a pending charge on order and then repeats it every 30 days (it times out in the process). It took me two days with Canon's inane sales support to get this information. Fortunately, Yvonne there claims I'm fairly high up on the waiting list, so the next batch that comes in should fulfill my order.

Re: RF 200-800 still on back order?

shadowsports — Thu, 25 Jan 2024 16:01:42 GMT

Never heard of that happening before. Usually a charge precedes the send (fulfillment). But if that's what you were told. 🤔

Re: RF 200-800 still on back order?

flyers1kak — Fri, 26 Jan 2024 15:13:18 GMT

do you live in NY? Camera bar in Hartford CT has one of these lenses in stock as of this morning if you're interested in going for a road trip. 4 hours each way is a little too far for me

Re: RF 200-800 still on back order?

rs-eos — Fri, 26 Jan 2024 15:18:24 GMT

Note: Camera Bar, LLC is indeed an authorized Canon Reseller. Just looked that up at Canon's Where to Buy page as I hadn't heard of that store before.

Re: RF 200-800 still on back order?

flyingron — Fri, 26 Jan 2024 16:38:02 GMT

I don't think the orders are pooled between the retailers. Each gets their own stock of lenses to sell.

Re: RF 200-800 still on back order?

Sds1956 — Mon, 19 Feb 2024 23:25:05 GMT

Try excellent photo in Canada. I just received mine last Thursday. They had 2 left as of last week.

Re: RF 200-800 still on back order?

flyers1kak — Mon, 19 Feb 2024 23:33:35 GMT

Do they deliver to the US?

Re: RF 200-800 still on back order?

Sds1956 — Tue, 20 Feb 2024 03:34:50 GMT

Yes

Re: RF 200-800 still on back order?

flyers1kak — Tue, 20 Feb 2024 15:22:23 GMT

none left 😞

Re: RF 200-800 still on back order?

ExSpeedF1 — Wed, 28 Feb 2024 12:42:28 GMT

I caught up on this blog to see if any new information had come out amongst the community on Monday 02/26/24. I checked into the Excellent Photo company suggested above and the website showed that the 200-800mm lens was in stock. After checking CAD to USD conversion and shipping calculations, it still came out about the same price for USD as ordering from Canon USA directly. I have been waiting on backorder since my second pre-order on December 6, 2023 without any updates for further information. Back to Excellent photo. I proceeded through with a complete order. I received shipping confirmation on 02/27/24 that the lens should arrive before the end of the week. I am waiting until I receive the lens in person before cancelling my Canon USA pre-order. I find the availability of the lens in US market to be ridiculous!.. I hope this may help some other impatient or long waiting folks out there.

Re: RF 200-800 still on back order?

flyers1kak — Wed, 28 Feb 2024 13:20:44 GMT

oh wow. I reached out to one Canadian retailer and they said that "due to manufacturer restrictions, they are unable to ship out of Canada". I just checked Excellent Photo and the lens is unfortunately now out of stock and shows "restocking soon" so I will keep an eye out, thanks!!! My other question is, is there any risk to buying this lens outside of the US? Does this affect warranty? I thought I read somewhere that Canon USA may not touch a lens from outside the US

Re: RF 200-800 still on back order?

ExSpeedF1 — Wed, 28 Feb 2024 13:34:33 GMT

According to Canon Canada lens warranty link information and canon USA lens warranty information Canadian or USA equipment purchased from authorized retailers new uphold the same warranty and criteria. Here is a screenshot of USA 200-800mm lens warranty info straight from their website. I held back on ordering from Canadian retailers for the same concern. Canada is as far "Out of country" I would order for USA home base warranty and function concerns. Just my opinion and current position. If I am wrong then well that's my gamble.

Re: RF 200-800 still on back order?

flyers1kak — Wed, 28 Feb 2024 13:38:31 GMT

this is great thank you!!!