topic RF 24-105 zoom squeaking in EF & RF Lenses

RF 24-105 zoom squeaking

Kshea — Sun, 09 Jul 2023 13:46:02 GMT

Over the past 2 weeks my RF 24-105 f4 L has begun making an audible squeak from about 50mm on to 105mm. It happens both zooming in and out (though louder when zooming out).

Has anyone else had this happen? I was just in Lebanon for 2 weeks and it’s pretty dusty there, so I’m assuming the dust is causing the squeak.

My lens is out of warranty, and will likely need either repair or maintenance.

Would appreciate any feedback from folks who’ve had this issue, and how they dealt with it.

Thanks for your time.

Re: RF 24-105 zoom squeaking

Anonymous — Sun, 09 Jul 2023 16:41:46 GMT

You could try zooming all the way in (105mm) an wiping the protruding lens barrel with a slightly damp cloth, then zoom in and out a few times.

Re: RF 24-105 zoom squeaking

Kshea — Sun, 09 Jul 2023 17:13:21 GMT

Tried this before and didn’t have any luck. The squeak sounds like it's coming from the middle of the barrel.

Gets louder the slower you zoom.

Re: RF 24-105 zoom squeaking

Anonymous — Sun, 09 Jul 2023 17:26:35 GMT

Try the damp cloth on the zoom ring, especially near the edges of the ring.

Re: RF 24-105 zoom squeaking

Kshea — Sun, 09 Jul 2023 17:33:49 GMT

Just tried this, and still no luck. Also tried cleaning the zoom lock (as this seems like a spot dust might sneak in).

This was a good idea (to clean around the ring) as I am noticing the sound more on the camera side of the zoom ring now as opposed to the lens side (hope this makes sense).

Appreciate the suggestions.

Re: RF 24-105 zoom squeaking

Tronhard — Mon, 10 Jul 2023 23:11:11 GMT

You could call 1-800-OK-CANON and talk to the tech people, but they will likely suggest you send it in for service.

Re: RF 24-105 zoom squeaking

Kshea — Mon, 10 Jul 2023 23:30:24 GMT

Called this morning,and ended up sending it in to the Newport News location for repair.

Will report back on my results.

Re: RF 24-105 zoom squeaking

Tronhard — Mon, 10 Jul 2023 23:32:55 GMT

Good luck, I hope it doesn't cost too much!

Re: RF 24-105 zoom squeaking

Kshea — Fri, 14 Jul 2023 18:54:49 GMT

Was around $330 with Canon Gold. Lens no longer squeaking.

Re: RF 24-105 zoom squeaking

Anonymous — Fri, 14 Jul 2023 19:15:06 GMT

That was a fast turnaround on the repair. Glad to hear that they took care of the squeak.

Re: RF 24-105 zoom squeaking

alljersey — Tue, 24 Dec 2024 19:30:35 GMT

Came across your 2023 posts. I purchased the RF 24-70 as refurbed from Canon Direct. That refurbed, right out of the box, the zoom not only squeaked but was also noticeably tight. So, today, I received a free replacement with exactly the same issues.

Was your zoom ring a bit tight too?

Based on your experience, it seems that both of the refurbed I received are defective and need at least an adjustment. Do you agree?

Thanks in advance for you opinion

Re: RF 24-105 zoom squeaking

Kshea — Tue, 24 Dec 2024 19:59:12 GMT

I can't speak to the design of the 24-70. In the case of the 24-105 it was dusty in Lebanon and the zoom mechanism being exposed likely couldn't keep dust our forever.

I sent the 24-105 back to Canon who cleaned/fixed the issue. Sorry this isn't much help, and I'm sure you're frustrates after receiving two squeaky lenses.

I hope you are able to resolve this with Canon, and get a quiet copy of the 24-70 on your camera soon.

Best,