topic Re: Canon Autofocus Alignment service in EF & RF Lenses

Canon Autofocus Alignment service

LaneW — Wed, 10 May 2023 17:13:04 GMT

Have you used the Canon Autofocus Alignment service? I dropped my EF 100-400, which I use on an R5 (didnt drop the camera) and I think my focus is soft. I went on CPS chat and no one answered so am asking here. What is the cost and what is the turnaround time on this service?

Re: Canon Autofocus Alignment service

deebatman316 — Wed, 10 May 2023 17:47:44 GMT

AFMA Autofocus adjustments don't work on mirrorless cameras. It's best that Canon inspects the lens.

Re: Canon Autofocus Alignment service

shadowsports — Wed, 10 May 2023 22:01:52 GMT

See my reply here for reference:

Has anyone recently had the CANON PRECISION ALIGNM... - Canon Community

For mirrorless, Canon recommends sending both the body and lens.

Its only a guide. Pricing varies by model.

Re: Canon Autofocus Alignment service

ebiggs1 — Thu, 11 May 2023 14:13:23 GMT

If dropped it most likely is not just a misaligned focus that can be adjusted. The lens needs servicing and if it is the first version of the100-400mm I doubt it is serviceable by Canon any longer.