topic Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing??? in EF & RF Lenses

EF 24-70 2.8L II USM Zoom Issue… Worth Repairing???

SJ7 — Fri, 11 Nov 2022 04:46:39 GMT

Greetings everyone!

My 24-70 2.8L II USM lens no longer zooms. The zoom ring only moves from 35-70 mm and the lens itself is internally stuck at 50 mm (I can only shoot at 50 mm with this lens). The focus ring appears to be fine.

Canon’s cost to repair this lens is $600 + tax and shipping. At that amount, I’m wondering if I should bother getting the lens repaired. I used the lens with my 6D Mark II (EF mount) and R5 (RF mount with adapter). It was one of my favorite lenses! (I also have an RF 24-105 4L but I’m not too fond of it 🥴)

Curious to know your thoughts! Do you all think repairing the lens is worth it? Or should I save that money to go towards an RF 24-70 2.8L ?

Re: EF 24-70 2.8L II USM Zoom Issue… Worth Repairing???

shadowsports — Fri, 11 Nov 2022 12:03:59 GMT

Greetings,

The majority of failures associated with the mkII are usually electrical, and not mechanical in nature. As it sits, the lens isn't worth much broken.

I passed on this lens at release because it didn't have IS. Although it was light, I ultimately decided on the Sigma 24~70 Art. I never regretted that choice. Its like that lens was made for my 6D2. The RF 24~70 was the first RF glass I purchased for my current body. Its fantastic. I recommend it.

I would fix the mkII, and sell it, at or slightly above the cost of repair. Yes, I would buy the RF 24~70 for your R5. It will likely go on sale for the holidays. Refurb from Canon is another option. I paid full price, but it's worth it. Buy a CarePak. They are a small price to pay to protect your investment. You hope you'll never need it, but if you do, Canon will take care of you and the experience is worry-free.

24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

SJ7 — Fri, 11 Nov 2022 12:40:01 GMT

Greetings everyone!

Curious to know your thoughts! Do you all think repairing the lens is worth it? Or should I save that money to go towards an RF 24-70 2.8L ?

Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

Waddizzle — Fri, 11 Nov 2022 12:45:41 GMT

Yes, it is worth repairing.

Duplicate Post. https://community.usa.canon.com/t5/Speedlite-Flashes/EF-24-70-2-8L-II-USM-Zoom-Issue-Worth-Repairing/td-p/393470

Re: EF 24-70 2.8L II USM Zoom Issue… Worth Repairing???

SJ7 — Fri, 11 Nov 2022 13:04:10 GMT

Hi Rick,

Thanks for your reply. Never had this sort of issue before so I think I had sticker shock with the cost of repair. I appreciate your insight! Repairing and reselling is probably my best bet.

Have a wonderful weekend!

Re: EF 24-70 2.8L II USM Zoom Issue… Worth Repairing???

SJ7 — Fri, 11 Nov 2022 13:09:03 GMT

Oops… I accidentally posted this in the wrong category. Sorry for the error!

Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

SJ7 — Fri, 11 Nov 2022 13:13:49 GMT

Hi there!

Thanks for your response! And yeah, I initially posted under the wrong category. Not sure how to delete the other post or if I can merge the two somehow. 🤔

Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

Danny — Fri, 11 Nov 2022 13:24:36 GMT

Hi! We merged the two threads into one for you. Thanks for posting!

Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

SJ7 — Fri, 11 Nov 2022 14:04:25 GMT

Thanks so much!

Re: EF 24-70 2.8L II USM Zoom Issue… Worth Repairing???

ebiggs1 — Fri, 11 Nov 2022 15:10:09 GMT

"Yes, it is worth repairing."

Why is that true? Can you buy a good working EF 24-70 2.8L II USM for $600 bucks. That pretty much answers your question doesn't it.

Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

Talijan — Mon, 23 Sep 2024 06:28:34 GMT

It's probably late but there's a couple of videos on youtube showing how to repair this. You can even do it by forcing it to 24mm position, but It's not neccessary. The repair is easy and straightforward, no need to waste $600.

https://www.youtube.com/watch?v=U26VlVa7P0I

Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

shadowsports — Mon, 23 Sep 2024 06:48:40 GMT

@Talijan wrote:

It's probably late but there's a couple of videos on youtube showing how to repair this. You can even do it by forcing it to 24mm position, but It's not neccessary. The repair is easy and straightforward, no need to waste $600.

"The repair is easy and straight forward". Famous last words. Yes, its easy for Canon who is trained to disassemble and reassemble your lens and replace anything that's broken.

The number of posts that we see from people who thought they could far exceed those who actually do. Or they have parts left over. Do as you wish, but my suggestion is let Canon do it. Repairs come with a warranty too. 😉

Re: 24-70 2.8L II USM Zoom Issue… Is Lens Worth Repairing???

Talijan — Mon, 23 Sep 2024 07:08:42 GMT

Have you watched the video at all? It's literally a 30 minute job if you do it carefully, less than 10 screws and 5 flat cables. I did way more complicated 5 hour repairs with much smaller components, and I do that rarely, it has nothing to do with what I do or my skills. I understand that there are people who will spend $600 on this out of fear, it's like people paying $1200 for a $200 car battery replacement at the dealership 🙂

Re: EF 24-70 2.8L II USM Zoom Issue… Worth Repairing???

ebiggs1 — Mon, 23 Sep 2024 17:34:38 GMT

I have to agree with Rick. Unless you have good mechanical ability and/or have technical knowledge of lenses this is best left to Canon. It is almost impossible for the average guy to know if the damage is deeper. Canon will check all of it out before returning it.

Re: EF 24-70 2.8L II USM Zoom Issue… Worth Repairing???

Talijan — Thu, 03 Oct 2024 02:39:06 GMT

https://www.youtube.com/watch?v=U26VlVa7P0I

Used this video to repair mine in like 15 minutes. Already used it in a couple of full day shoots, works like new.