topic Re: 18-135 usm lens in EF & RF Lenses

18-135 usm lens Focus Motor Broken

kvshrao — Tue, 06 Sep 2022 13:45:53 GMT

Looks like Focus motor is broken

any cheaper way to repair it

canon support page is broken to setup any repair

Re: 18-135 usm lens

Stephen — Thu, 01 Sep 2022 12:33:03 GMT

The site seems to be working for us.

To start your repair, you can go to your My Canon Account at HTTP://canon.us/account or HTTP://canon.us/repair

Re: 18-135 usm lens

ebiggs1 — Sun, 04 Sep 2022 16:21:16 GMT

"... any cheaper way to repair it ..."

This is going to be key here. Make sure you weigh the cost of repair vs the cost of a good working used copy of the lens.

Re: 18-135 usm lens

Tronhard — Sun, 04 Sep 2022 19:12:19 GMT

Is your lens an STM unit? It will say so on the space around the front element. If it is not an STM unit, then it will have a gearing system attached to an ultrasonic motor and these are more susceptible to damage. Ernie's comment about the economics is very valid but also consider that if there is a small price difference between a repair and replacement with an STM unit (there are lots available second-hand, or on occasion via the Canon Refurbished lens site) you will get benefits in performance with such a replacement.

Re: 18-135 usm lens

Annlasa — Mon, 05 Sep 2022 10:42:55 GMT

@kvshrao myBayCare wrote:
Looks like Focus motor is broken
any cheaper way to repair it
canon support page is broken to setup any repair

I appreciate the information and advice you have shared. I will try to figure it out for more.

Re: 18-135 usm lens

ebiggs1 — Mon, 05 Sep 2022 15:14:17 GMT

"... if there is a small price difference between a repair and replacement with an STM unit ... you will get benefits in performance with such a replacement."

Absolutely! Sometimes a faulty lens opens the door to an upgrade. Weigh your options before you decide.

Re: 18-135 usm lens

MikeSowsun — Mon, 05 Sep 2022 18:54:09 GMT

The title says “18-135 usm lens”.

An 18-135 STM wouldn’t be an upgrade. I would send the 18-135 USM in to Canon for a repair estimate.

Re: 18-135 usm lens

kvshrao — Mon, 05 Sep 2022 19:02:09 GMT

thanks all for responding

I purchased new one as they have flat rate repair cost of 299$

Re: 18-135 usm lens

Tronhard — Mon, 05 Sep 2022 19:27:43 GMT

Thanks Mike, I missed that! Still, the principle holds good. Actually I have both the STM and USM versions and apart from a slight difference in focus speed, there is no obvious difference in optical quality that I can see.