topic Re: Amazon renewed lenses in EF & RF Lenses

Amazon renewed lenses

jschl12 — Wed, 30 Mar 2022 12:26:16 GMT

Will Canon service lenses purchased via non-authorized dealers? See link below to Amazon "renewed" lens. Amazon is an authorized retailer but 6Ave is not (if you look at link to the "renewed" lens you'll see it ships from 6Ave) so not sure even which is considered the "seller." In any case, I'm not interested in Canon warranty, just that if something happens after the Amazon renewed 90 day warranty, Canon will not refuse to service the lens. Any insights, especially from Canon employees, is much appreciated.

[Commercial removed per forum guidelines and replaced with screenshot of destination to facilitate discussion.]

Re: Amazon renewed lenses

jrhoffman75 — Tue, 29 Mar 2022 17:47:48 GMT

I am not a Canon employee, but I have read in many sources that Canon will repair a Canon product for fee even if it was not purchased from an authorized Canon dealer.

Re: Amazon renewed lenses

shadowsports — Wed, 30 Mar 2022 03:35:12 GMT

Greetings,

Also an end user. No canon staff will endorse buying from a non-authorized seller, dealer, shady shop, etc.

My one experience with Amazon renewed gear (not photography) and what I've observed has not been good. Amazon renewed is you getting someone's junk. Read their description of "renewed" closely. It uses the word refurbished or restored loosely. Amazon "Renewed" means a teenager has wiped the lens off and turned the focus ring left to right. I'm serious, but you might get lucky.

If you want to gamble, buy your photo gear renewed from Amazon, or from a shady 3rd party seller like 6AVE

They have a 5 star rating (1840) reviews on Amazon.... I wonder why the other sites say "crooks", "beware", "not as described", etc. Canon will service it. I hope it works out. Good luck.

Re: Amazon renewed lenses

ebiggs1 — Wed, 30 Mar 2022 14:52:51 GMT

They will if you pay for it from what I have heard but not experienced myself. Personally I would not buy from that store.

Re: Amazon renewed lenses

ebiggs1 — Wed, 30 Mar 2022 14:46:57 GMT

"They have a 5 star rating (1840) reviews on Amazon.... "

It depends on who does the review and how many bad reviews get deleted. But it's your dime!

Re: Amazon renewed lenses

jrhoffman75 — Wed, 30 Mar 2022 14:48:34 GMT

The word was “fee” not “free”.

Re: Amazon renewed lenses

ebiggs1 — Wed, 30 Mar 2022 14:51:57 GMT

Sorry there JH. Not enough coffee yet! I'll delete it. 😞

Re: Amazon renewed lenses

jschl12 — Wed, 30 Mar 2022 17:20:10 GMT

Thanks all for the input. I think I'll skip this purchase from them.

Re: Amazon renewed lenses

Waddizzle — Thu, 31 Mar 2022 09:06:56 GMT

I think you have answered your own question. The vendor is not a Canon authorized dealer. I would not shop there, no matter how attractive a deal might sound. In fact, that would be all the more reason for me to keep it moving, and shop elsewhere.