topic mx892 printer software problem in Desktop Inkjet Printers

mx892 printer software problem

eechat — Sun, 26 Jan 2014 12:38:37 GMT

I have installed the canon pixma 892 ws into new laptop running windows 8.1 . Cannot loat the software. I keep getting the error message "another computer is using this printer.." my only other computer is off. Would appreciate ideas.

Also when I print something the message "must turn on bi-directional printing", but then it prints the document.

Thanks

Re: mx892 printer software problem

Michael — Sun, 06 Apr 2014 20:37:58 GMT

Hello.

If the printer is not being used by a different computer, the message that you have described may mean that there is an error or warning on the LCD display of the printer.

Please check the LCD display and tell us of any errors that are shown.

Once we have this issue resolved we will try to troubleshot the bi-directional error.