topic PIXMA MX512 software incompatiblilty with Windows Live Mail in Desktop Inkjet Printers

PIXMA MX512 software incompatiblilty with Windows Live Mail

JohnnyRow — Sun, 26 Jan 2014 00:51:53 GMT

I recently bought a PIXMA MX512 and followed the instruction for installing the MX510 series software onto my 64 bit Windows 7 PC. Then I started randomly getting wlmail (Windows Live Mail) errors with messages that make no sense. I went back to a restore point before installing the software and the errors stopped. I conclude at least one of the drivers or utilities must be incompatible with Windows Live Mail. My Windows and virus protection is all up-to-date, and I have tried the Repair all on Windows Essentials 2012.

Does anyone else have experience with the MX510 series software while using Windows Live Mail. I guess my plan now is do another system restore and try adding just one piece of software at a time to see if I can figure out which has the conflict, unless someone here has run into this and knows another solution.

Re: PIXMA MX512 software incompatiblilty with Windows Live Mail

Michael — Tue, 25 Mar 2014 15:03:39 GMT

Hello.

Pleaes try downloading the latest MP Driver for the unit to see if this resolves your issue. The program can be downloaded at the following link:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx512#DriversAndSoftware

If additional assistance is needed, feel free to call us at 1-800-OKCANON.

Re: PIXMA MX512 software incompatiblilty with Windows Live Mail

JohnnyRow — Mon, 14 Apr 2014 19:02:19 GMT

I think I finally figured out the problem, and I guess it's not exactly related to the Cannon software or Live Mail although that combinaton is the only time the problem is manifesting. The most common form of the error was telling me 'There is no disk in the drive . . .'. As google search shows, that is a common Windows non-error error message. I had been forgetting that the printer has a USB storage port and SD card slot so Windows assgns it a drive number/letter though I've never used those slots. Windows had assigned the printer the next sequential drive letter. I changed the drive assignment to a higher letter and have not gotten the error since, though I don't really understand why, so I am considering the problem solved.