topic Error printing a 5x7 photo in Desktop Inkjet Printers

Error printing a 5x7 photo

jackie1228 — Fri, 12 Mar 2021 20:25:30 GMT

I have a Canon Pixma M3600 printer. I downloaded the Easy Photo Print Editor. I was able to print photos but now I'm getting the "An error occourred while printing" message. How can I fix it?

Re: Error printing a 5x7 photo

kax17 — Fri, 19 Mar 2021 02:38:09 GMT

I'm in the same boat...

Re: Error printing a 5x7 photo

Patrick — Mon, 19 Apr 2021 16:43:04 GMT

Hi jackie1228,

What version of Windows is installed on your computer?
If you are using a Mac, what version of OSX is installed?

Are you using your PIXMA MG3620 wirelessly?
or with a USB cable?

Is the error light off on your PIXMA MG3620? If not, is it blinking? If it is blinking, how many times does it blink before there is a pause? If you are experiencing a blinking error light, count the blinks and then look the code up on this page:

https://ij.manual.canon/ij/webmanual/ErrorCode/MG3600%20series/EN/ERR/err_ug_message01_0100.html