topic printer not responding in Desktop Inkjet Printers

printer not responding

Largeblack — Sat, 11 Jan 2014 19:04:36 GMT

I have the Canon MX 430 and recently my printer will not respond (error msg "printer not responding) to my computer (Dell Inspiron, windows 7 Home Premium). Wireless network. This only happens with my computer and printing function of the MX 430 (printer works fine with other computers on wireless network). I can scan a doc using the same computer to send scan commands on the wireless network and the MX 430 responds. Everything used to work fine but for some reason the printer function will not respond to my computer now. How to fix??

Re: printer not responding

Ebony — Sun, 19 Jan 2014 15:52:47 GMT

Hello Largeblack,

Try the steps listed HERE to confirm that your printer driver has the correct port selected.

Re: printer not responding

Largeblack — Wed, 22 Jan 2014 17:48:07 GMT

tried your solution. Port seemed fine. No change, "Printer not responding". What next??? Remove printer from computer and add back?

Re: printer not responding

Michael — Sun, 23 Mar 2014 15:15:46 GMT

Hello.

If the error remains, we would have to advise that you contact our support group. Please visit the following link below to contact our support group for additional assistance with this matter.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer