pixma mg3620 ink cartridge lock lever "missing"

whyme001 — Wed, 03 Mar 2021 00:38:27 GMT

I just bought a new pixma mg3620 and the "ink cartridge lock levers" that are referenced in the setup video are not present. How can I install the cartridges without those?

Re: pixma mg3620 ink cartridge lock lever "missing"

Patrick — Fri, 02 Apr 2021 17:21:52 GMT

Hi whyme001,

Your PIXMA MG3620 would require service. If it was purchased less than a year ago, your PIXMA MG3620 is in warranty.

To obtain your service options, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

topic Re: pixma mg3620 ink cartridge lock lever "missing" in Desktop Inkjet Printers

pixma mg3620 ink cartridge lock lever "missing"

Re: pixma mg3620 ink cartridge lock lever "missing"