canon pixma mx700

amanda — Mon, 11 Feb 2013 02:33:12 GMT

Hello!

Rather suddenly, my printer had the error message of 'print head not aligned / print head missing' to which I cleaned off the print heads [lots of gunk] and the error message went away. I printed a document and the error message reappeared. This time, taking the cartriges out and cleaning again, thinking it was a fluke. Whilst I was preparing to do a 'deep clean' of the heads via the troubleshooting guide the machine just shut off. I switched outlets, and even waited 30+ minutes before plugging in, but to no avail. It won't power on.

Any suggestions?

Re: canon pixma mx700

Karl1 — Wed, 13 Feb 2013 08:28:23 GMT

Hi amanda,

It sounds like something has happened to the printer that would require service. I would recommend using the Contact Us link to get in touch with tech support and they can go through the service options available.

topic canon pixma mx700 in Desktop Inkjet Printers

canon pixma mx700

Re: canon pixma mx700