topic Re: CANON MG6350 - Big Sur update (Scanner not working) in Desktop Inkjet Printers

CANON MG6350 - Big Sur update (Scanner not working)

fluglotse1 — Mon, 01 Mar 2021 13:02:07 GMT

Just upgraded to IOS Big Sur 11.2.2 and now the Mac can't find the scanner. It does seem Canon does not issue new drivers to coincide with IOS updates.

Anyone find a driver that can get me working again?

Re: CANON MG6350 - Big Sur update (Scanner not working)

Porcha — Mon, 01 Mar 2021 13:11:25 GMT

Hi,

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: CANON MG6350 - Big Sur update (Scanner not working)

fluglotse1 — Mon, 01 Mar 2021 15:20:51 GMT

REALLY? Like the Mac sold in the USA is different than the one in Europe? The driver no longer works, I am an American currently overseas.

I guess if I have to buy a new printer I will remember how helpful Canon is.