topic Re: my Canon MG3100 does not recognize when paper is loaded into it. in Desktop Inkjet Printers

my Canon MG3100 does not recognize when paper is loaded into it.

rdrn49 — Mon, 06 Jan 2014 20:06:45 GMT

My printer has been working very well until this last paper change. Now, it does not recognize when paper is loaded into it. I have tried different mils of paper and have checked all the parts (that I could check). Any tips?

Re: my Canon MG3100 does not recognize when paper is loaded into it.

Ramona — Fri, 17 Jan 2014 13:11:52 GMT

Hi rdm49,

Performing a roller cleaning on the printer may resolve the paper feed issue. To do this, please follow the steps at the link below:

Roller Cleaning

Hope this helps! If you still experience difficulty, please Contact Us for further assistance.