MX 420 Printer only prints black using Adobe products but not with MS suite, suggestions?

catkinyon4099 — Thu, 02 Jan 2014 16:47:51 GMT

I have:

rebooted

cleaned

deep cleaned

Unplugged

Updated Drivers

Totally curious. I printed an image in photoshop one day. The very next day, I tried to print something I had to covert it to a PDF and open it in photoshop to get black to print.

When I print the cleaning page--I see black but I see nothing on the print test page.

Any suggestions would be appreciated.

Re: MX 420 Printer only prints black using Adobe products but not with MS suite, suggestions?

Ebony — Wed, 15 Jan 2014 23:27:34 GMT

Hi catkinyon4099,

Does your copies come out blank? If so, click HERE to see a how a normal nozzle check pattern should look.

topic Re: MX 420 Printer only prints black using Adobe products but not with MS suite, suggestions? in Desktop Inkjet Printers

MX 420 Printer only prints black using Adobe products but not with MS suite, suggestions?

Re: MX 420 Printer only prints black using Adobe products but not with MS suite, suggestions?