topic Pixma TR8520 in Desktop Inkjet Printers

Pixma TR8520

Lisa4 — Sun, 31 Jan 2021 15:40:14 GMT

I have a Pixma TR8520 and sometimes after I select the page to be printed, the printer doesn't print. It shows that it's searching for the printer but nothing prints. What's wrong?

Re: Pixma TR8520

rs-eos — Sun, 31 Jan 2021 17:40:12 GMT

Which operating system are you using? There are guides/manuals here that should have a troubleshooting section.

Re: Pixma TR8520

Lisa4 — Sun, 31 Jan 2021 23:34:59 GMT

I am operating Big Sur on Imac

I have read all the. online manuals but they don't explain why I am having this issue.

Re: Pixma TR8520

shadowsports — Mon, 01 Feb 2021 21:47:44 GMT

Greetings,

There is no driver for the TR8520 runnng under Big Sur currently.

Last supported OS was Catalina.

We cannot say if or when drivers might be released.

What I would suggest. Use a wired or wireless connection. Assign the printer a static or reserved IP on youtr network. Remove and reinstall the printer as an IP based printer.

First step: Assign the printer a static or reserved IP address - this can be done on the printer or router.

Then follow the steps in ths Apple KB article for adding the printer by its IP address: Scroll down to add printer by IP address.

Add a printer on Mac - Apple Support

What this will accomplish. Establishes a way for all network devices to find and conmmunicate with the printer. This destination will remain persistent, it will not change and only has to be done once.

Re: Pixma TR8520

Lisa4 — Mon, 01 Feb 2021 14:32:52 GMT

What is the Apple KB article?

Thanks

Re: Pixma TR8520

shadowsports — Mon, 01 Feb 2021 21:51:19 GMT

@Lisa4

You are creating multiple threads and going in different directions.

I suggest you keep your common issues, one device (TR8520) in one thread. This way all can follow and provide support.

You've told us you have a MacBook runing BigSur

You haven't told us the model or age, so.... these are your options:

You would chose the one that fits your situation. Standard USB (Left) or USB-C (Right)

As stated previously, there are no drivers for BigSur. So there is no guarantee connecting the printer using a cable will work.

I suggested trying over wireless which offers greater chance for success and will also give you greater flexibility printing since you can print from other network devices (supported computers, mobile devices, iPADs, etc)

This suggestion also doesn't require sourcing/buying a cable. I believed this would be helpful.

I put a link to an apple knowledgebase article on how to add a printer by IP in my reply above.... I've changed the color so you can see it.

Add a printer on Mac - Apple Support