Scanner not working...(but it did a few months ago). I have a Canon MG3100 - scanner would not work

Sallykd — Mon, 23 Sep 2013 18:19:23 GMT

Hi - Tried to operate and it failed. When following handbook and tried to open the MP Navigator Ex 5.0 it flashes but does not open. Tried re-installing that software.. but same result. Tried 'Start Set UP ' ..it begins but after a few minutes a box pops up saying that MP Navigator is running so need to close and recommence. At this point it shows as running in task manager..so close it and start again. I have repeated this process about 5 times..some with the USB link attached.. some disconnected (each time i choose wireless installation).

Going a little crazy..can you help?

Sally

Re: Scanner not working...(but it did a few months ago). I have a Canon MG3100 - scanner would not

Sallykd — Mon, 23 Sep 2013 20:52:30 GMT

OOPS .. It is WIN7 on a VAIO laptop almost 2 years old. THe Canon less than 1 year old.

topic Scanner not working...(but it did a few months ago). I have a Canon MG3100 - scanner would not work in Desktop Inkjet Printers

Scanner not working...(but it did a few months ago). I have a Canon MG3100 - scanner would not work

Re: Scanner not working...(but it did a few months ago). I have a Canon MG3100 - scanner would not