https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-lost-my-canon-mg3100-info-off-my-dock-on-my-computer-and/m-p/13281#M894 <P>When I go to system preferences and try to check under printers and scanners info I check under settings and I keep getting a message no information available.</P> Sun, 03 Feb 2013 16:30:33 GMT CharlotteHuff 2013-02-03T16:30:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-lost-my-canon-mg3100-info-off-my-dock-on-my-computer-and/m-p/13281#M894 <P>When I go to system preferences and try to check under printers and scanners info I check under settings and I keep getting a message no information available.</P> Sun, 03 Feb 2013 16:30:33 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-lost-my-canon-mg3100-info-off-my-dock-on-my-computer-and/m-p/13281#M894 CharlotteHuff 2013-02-03T16:30:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-lost-my-canon-mg3100-info-off-my-dock-on-my-computer-and/m-p/13581#M895 <P>Hello CharlotteHuff!</P><P>&nbsp;</P><P>To have a better understanding of your issue, please let everyone know the exact operating system and version you've got on your computer. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions specific to you issue.&nbsp; Also, please confirm that you are using a PIXMA MG3120 (unless you have a different PIXMA MG3100 series product).</P><P>&nbsp;</P><P>&nbsp;Thanks!</P> Tue, 05 Feb 2013 21:09:06 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-lost-my-canon-mg3100-info-off-my-dock-on-my-computer-and/m-p/13581#M895 Naomi 2013-02-05T21:09:06Z