https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/G7020-Utility-fails-during-cleaning-request/m-p/605969#M85666 <P>My G7020 is not printing in color. The ink is recently topped up. In v1.120.3 of the Canon IJ Printer Assistance Tool, when I request "Cleaning", it executes then runs a Nozzle Check which shows a result band for only black ink. When I request a "Deep Cleaning", the printer displays an Error 5200. I then unplug the printer, plug it in again, and repeat the two commands with the same result.&nbsp;</P> Wed, 26 Aug 2026 22:28:37 GMT mjlynott 2026-08-26T22:28:37Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/G7020-Utility-fails-during-cleaning-request/m-p/605969#M85666 <P>My G7020 is not printing in color. The ink is recently topped up. In v1.120.3 of the Canon IJ Printer Assistance Tool, when I request "Cleaning", it executes then runs a Nozzle Check which shows a result band for only black ink. When I request a "Deep Cleaning", the printer displays an Error 5200. I then unplug the printer, plug it in again, and repeat the two commands with the same result.&nbsp;</P> Wed, 26 Aug 2026 22:28:37 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/G7020-Utility-fails-during-cleaning-request/m-p/605969#M85666 mjlynott 2026-08-26T22:28:37Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/G7020-Utility-fails-during-cleaning-request/m-p/605991#M85672 <P>You may need to run an ink flush, make sure all tanks are over half way full, directions are here, down the page a bit.&nbsp;</P> <P><A href="https://support.usa.canon.com/kb/s/article/ART175701" target="_blank" rel="noopener">https://support.usa.canon.com/kb/s/article/ART175701</A></P> Thu, 27 Aug 2026 03:56:00 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/G7020-Utility-fails-during-cleaning-request/m-p/605991#M85672 Anonymous 2026-08-27T03:56:00Z