topic Re: Getting an error c000002 on MG2520 in Desktop Inkjet Printers

Getting an error c000002 on MG2520

wobetam666 — Tue, 18 Aug 2026 10:29:00 GMT

I'm getting an error on my Printer display. How to rid it off

Re: Getting an error c000002 on MG2520

Ron — Thu, 20 Aug 2026 18:44:26 GMT

Hello wobetam666,

Thanks for letting us know what Canon product you've got. The PIXMA MG2520 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Re: Getting an error c000002 on MG2520

DerrickL — Fri, 21 Aug 2026 10:32:27 GMT

The error indicates a paper jam inside the printer. It does not have to be a whole sheet of paper, it can be a scrap of paper, a small one, lodged in the printer somewhere along the paper path, this should help:

https://ij.manual.canon/ij/webmanual/ErrorCode/MG2500%20series/EN/ERR/err_other0100.html?ref=err_other0100