https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-Printer-Error-5C20/m-p/604122#M85338 <P>I just purchased this printer used. When I opened the shipping box and removed the paper tray, I found this part in it. The printer is showing error code 5C20. Does anyone know where this part goes?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="part found in lower paper tray" style="width: 562px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/77467iC5C1D35F4FFEFC77/image-size/large?v=v2&amp;px=999" role="button" title="Loose part - 1.jpeg" alt="part found in lower paper tray" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">part found in lower paper tray</span></span></P> Tue, 11 Aug 2026 13:09:18 GMT DannyC 2026-08-11T13:09:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-Printer-Error-5C20/m-p/604122#M85338 <P>I just purchased this printer used. When I opened the shipping box and removed the paper tray, I found this part in it. The printer is showing error code 5C20. Does anyone know where this part goes?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="part found in lower paper tray" style="width: 562px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/77467iC5C1D35F4FFEFC77/image-size/large?v=v2&amp;px=999" role="button" title="Loose part - 1.jpeg" alt="part found in lower paper tray" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">part found in lower paper tray</span></span></P> Tue, 11 Aug 2026 13:09:18 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-Printer-Error-5C20/m-p/604122#M85338 DannyC 2026-08-11T13:09:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-Printer-Error-5C20/m-p/604126#M85339 <P>Greetings ,</P> <P>The 5C20 error is serious and can have more than one cause.&nbsp; Some of which are fatal. My advice. I'd re-package it and return it immediately.&nbsp; The last thing you want is to have a paperweight sitting on your desk.&nbsp; In all seriousness, where that part goes is the least of your worries.&nbsp;</P> Sun, 09 Aug 2026 23:38:07 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-Printer-Error-5C20/m-p/604126#M85339 shadowsports 2026-08-09T23:38:07Z