topic Re: PIXMA TS6320 - Error 2114 in Desktop Inkjet Printers

PIXMA TS6320 - Error 2114

buzzy1 — Sat, 11 Nov 2023 19:55:54 GMT

Printer error 2114 won't allowing printing from computer. Error says "the following paper is not loaded in the rear tray, Letter. I do not know what this means. There is paper loaded.

Re: pixma printer problem

Danny — Sat, 11 Nov 2023 17:04:23 GMT

Thanks for joining the conversation, buzzy1!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: pixma printer problem

buzzy1 — Sat, 11 Nov 2023 19:54:16 GMT

It is a TS6320

Re: pixma printer problem

Patrick — Thu, 16 Nov 2023 20:19:36 GMT

Hi buzzy1,

To resolve the 2114 error with your PIXMA TS6320, please follow the steps provided on this page:

https://ij.manual.canon/ij/webmanual/ErrorCode/TS6300%20series/EN/ERR/2114.html?ref=2114

Re: pixma printer problem

bowserspace — Thu, 14 Dec 2023 00:26:48 GMT

Is there a similar answer for a TR 7020a?

Re: PIXMA TS6320 - Error 2114

MojoJomo — Wed, 01 Jul 2026 22:34:41 GMT

For me, on my TS 6420, the 2114 error code was resolved by searching the printer's menus to tell it exactly what paper was loaded. In my case, that was the 4"x6" Plus Glossy II setting, for 4"x6" photo paper. I would have thought the printer would auto-detect the size, but that's not the case. To get to this menu, click the OK button for

Menu
Copy Settings
Click down arrow to select the paper type menu
Select Rear Tray
Next
Supported Paper
Remove any paper from the rear tray.
Load desired paper in rear tray. Adjust guides. Close the feed slot cover.
A new menu appears on the screen. Select Change.
Select: 4x6, hit OK; Select Plus Glossy II, hit OK.
Hit the return button.

You're ready to print.

Re: pixma printer problem

DerrickL — Thu, 02 Jul 2026 00:43:22 GMT

This should help you:

https://support.usa.canon.com/kb/s/article/ART177753