topic Re: Canon TR8620a Keeps Going Offline in Desktop Inkjet Printers

Canon TR8620a Keeps Going Offline

Oakland71 — Thu, 21 Dec 2023 20:30:33 GMT

Computer stats - Windows 10 Pro, Acer laptop, connected wirelessly, both are connected to the same wifi - sees it but says offline - have removed and readded, have unplugged printer and restarted, have restarted the laptop. Sometimes it fixes it sometimes it doesn't. I've removed and readded the driver multiple times. It works for a bit and then all of a sudden it's offline again. Can use airprint and I can print from my other laptop. I'm at a loss as to why this one won't stay connected.

Re: Canon TR8620a Keeps Going Offline

ArthurJ — Wed, 27 Dec 2023 19:23:42 GMT

Hi,

Please use the steps HERE to disable the IPV6 setting in the printer.

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Re: Canon TR8620a Keeps Going Offline

Nettyleigh — Tue, 26 May 2026 14:45:32 GMT

This is happening to me too. Have tried everything. I basically have a brand new printer that won't print. Really disappointed with this Canon product. It connected fine for a while and then boom, says Printer Offline.