https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-will-scan-but-not-print/m-p/594619#M84412 <P>&nbsp;</P> <UL> <LI class="Z1qcYe" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-hveid="CAQQAQ" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><SPAN class="T286Pc" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Remove and Re-add Printer:</STRONG> Go to <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">System Settings &gt; Printers &amp; Scanners</STRONG>, click on your TR8620, and click <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Remove Printer</STRONG>. Then, click <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Add Printer, Scanner, or Fax...</STRONG> to re-add it.</SPAN></LI> <LI class="Z1qcYe" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-hveid="CAQQAg" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><SPAN class="T286Pc" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Avoid Driver Conflicts:</STRONG> When re-adding, try using the <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">AirPrint</STRONG> driver, as it often works better with Sonoma than older Canon drivers.</SPAN></LI> <LI class="Z1qcYe" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-hveid="CAQQAw" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><SPAN class="T286Pc" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Update Drivers:</STRONG> Ensure you have the latest software from Canon.</SPAN></LI> </UL> <P>&nbsp;</P> Mon, 04 May 2026 03:22:17 GMT DerrickL 2026-05-04T03:22:17Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-will-scan-but-not-print/m-p/594613#M84411 <P>I'm using an iMac on Sonoma 14.5 and am connected to the printer wirelessly.&nbsp;It's connected to my WiFi.</P><P>No problems in 2 years but suddenly, today, when I try to print, the printer is "offline." I can still access the scanning capabilities and everything about the printer appears to be functioning properly. I've tried powering off a few times but can't get it to print. Help would be appreciated!</P> Mon, 04 May 2026 02:06:26 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-will-scan-but-not-print/m-p/594613#M84411 lsummers 2026-05-04T02:06:26Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-will-scan-but-not-print/m-p/594619#M84412 <P>&nbsp;</P> <UL> <LI class="Z1qcYe" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-hveid="CAQQAQ" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><SPAN class="T286Pc" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Remove and Re-add Printer:</STRONG> Go to <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">System Settings &gt; Printers &amp; Scanners</STRONG>, click on your TR8620, and click <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Remove Printer</STRONG>. Then, click <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Add Printer, Scanner, or Fax...</STRONG> to re-add it.</SPAN></LI> <LI class="Z1qcYe" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-hveid="CAQQAg" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><SPAN class="T286Pc" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Avoid Driver Conflicts:</STRONG> When re-adding, try using the <STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">AirPrint</STRONG> driver, as it often works better with Sonoma than older Canon drivers.</SPAN></LI> <LI class="Z1qcYe" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-hveid="CAQQAw" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><SPAN class="T286Pc" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c" data-sfc-cp=""><STRONG class="Yjhzub" data-copy-service-computed-style="font-family: &quot;Google Sans&quot;, Roboto, sans-serif; font-size: 20.8px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);" data-processed="true" data-sfc-cb="" data-sfc-root="c">Update Drivers:</STRONG> Ensure you have the latest software from Canon.</SPAN></LI> </UL> <P>&nbsp;</P> Mon, 04 May 2026 03:22:17 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-will-scan-but-not-print/m-p/594619#M84412 DerrickL 2026-05-04T03:22:17Z