topic Re: Canon Pixma ix6820 ink smudge on backside of paper in Desktop Inkjet Printers

PIXMA ix6820 ink smudge on backside of paper

Bu_bby — Sun, 03 May 2026 12:53:47 GMT

Hi, I was wondering if people knew how to clean the ink rollers of a pixma ix6820. Whenever I print, there seems to be an imprint of an old print job on the backside of the paper. I'm assuming its because the rollers are dirty and covered in ink. Any help is greatly appreciated!

Re: Canon Pixma ix6820 ink smudge on backside of paper

DerrickL — Fri, 24 Apr 2026 12:33:13 GMT

Here is the guide to clean the rollers:

https://ij.manual.canon/ij/webmanual/PrinterDriver/W/iX6800%20series/1.0/EN/PPG/dg-c_roller.html

Re: Canon Pixma ix6820 ink smudge on backside of paper

Bu_bby — Fri, 24 Apr 2026 15:26:28 GMT

Hi I have done this procedure already and it seems this procedure is more for cleaning paper particles and if the paper is not being fed properly. I don’t have issues with the paper being fed nor paper particles, but if this procedure also works for ink smudges should I run it a couple of times more?

Re: Canon Pixma ix6820 ink smudge on backside of paper

Patrick — Fri, 24 Apr 2026 18:11:26 GMT

Hi Bu_bby,

Please try performing a bottom plate cleaning:

iX6800 series > Cleaning the Printer > Cleaning the Inside of the Printer (Bottom Plate Cleaning)

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Re: Canon Pixma ix6820 ink smudge on backside of paper

DerrickL — Fri, 24 Apr 2026 20:52:06 GMT

I don't think it would hurt. I also suggest purchasing some roller cleaning sheets from Amazon.

https://www.amazon.com/s?k=printer+cleaning+sheets&crid=2GYFWLO3EBYLR&sprefix=printer+cleaning+sheets%2Caps%2C166&ref=nb_sb_noss_1

Re: Canon Pixma ix6820 ink smudge on backside of paper

Bu_bby — Fri, 01 May 2026 06:15:46 GMT

I’ve done the bottom plate cleaning and it doesn’t seem to work. Weirdly enough the print smudge mainly seems to appear when I print specifically on 4 by 6

Re: Canon Pixma ix6820 ink smudge on backside of paper

DerrickL — Fri, 01 May 2026 13:23:31 GMT

Causes of Smudge Marks on 4x6 Printouts

Smudge marks on 4x6 printouts can be attributed to several factors. Here are the main causes:

Paper Type

Inappropriate Paper: Using paper that is not suitable for your printer can lead to smudging. Ensure you are using the correct type of paper designed for your printer model.

Printer Settings

Margin Settings: If the margins are set to none in the printer driver, it can cause smudges. Make sure to configure your document with appropriate margins.

Continuous Printing

High Volume Printing: Continuous printing jobs, especially those with many images, can lead to smudging. Adjusting the cleaning settings of the printer may help.

Solutions to Prevent Smudging

To address and prevent smudge marks on your 4x6 printouts, consider the following solutions:

Solution	Description
Use Appropriate Paper	Ensure the paper meets the printer's specifications for optimal results.
Check Margin Settings	Set appropriate margins in the printer driver to avoid edge smudging.