topic Re: PIXMA TR4700 Series: Support Code 3002 in Desktop Inkjet Printers

PIXMA TR4722 Support Code 3002

Johnbee — Thu, 23 Apr 2026 20:03:35 GMT

My Canon Pixma printer gives an error message everytime it prints though it still works so far. The display also says it will disable printing soon if this is not corrected but the status is Online.

Re: PIXMA TR4700 Series: Support Code 3002

Danny — Thu, 23 Apr 2026 19:28:22 GMT

Thanks for joining the conversation, Johnbee!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TR4700 series. The model number should be on the front of the unit at the upper right corner.

Also, please let us know whether you're getting the same error message each time or if it changes.

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: PIXMA TR4700 Series: Support Code 3002

DerrickL — Thu, 23 Apr 2026 19:30:40 GMT

Are you using Canon's print service or were using it but no longer?

Re: PIXMA TR4700 Series: Support Code 3002

Johnbee — Thu, 23 Apr 2026 19:39:54 GMT

I'm using the ink service for $4.76 a month for 30 pages. TR4722 model number

Re: PIXMA TR4700 Series: Support Code 3002

Johnbee — Thu, 23 Apr 2026 19:51:10 GMT

I had 2 previous Canon Pixma printers and one of the older ones keeps showing up to select but I only select the current one. Could it be getting one of the older ones confused with the new one?

Re: PIXMA TR4700 Series: Support Code 3002

Johnbee — Thu, 23 Apr 2026 19:53:22 GMT

If that printer stops working I will throw it out and never buy Canon ever again! This is by far the worst experience I've ever had with a printer!

Re: PIXMA TR4700 Series: Support Code 3002

Johnbee — Thu, 23 Apr 2026 20:01:34 GMT

It's the same error message

Re: PIXMA TR4722 Support Code 3002

DerrickL — Fri, 24 Apr 2026 01:35:36 GMT

Did you not uninstall the previous printers before installing this one? I think you should be able to disable the printer ink service and clear the error.

Disabling Ink Service on Canon Pixma TR4722

To disable the ink service on your Canon Pixma TR4722, follow these steps:

Accessing Printer Settings

Control Panel:
- Navigate to the printer's control panel.
- Look for the settings or setup menu.
Printer Software:
- Open the Canon printer software on your computer.
- Ensure your printer is connected.

Disabling Automatic Ink Monitoring

Ink Management Options:
- Within the settings, locate options related to ink management or maintenance.
- Disable any features that monitor ink levels automatically.

Additional Tips

Firmware Updates:
- Check if your printer has the latest firmware, as updates can sometimes affect settings.
Manual Checks:
- Regularly check ink levels manually to avoid unexpected interruptions in printing.

Re: PIXMA TR4722 Support Code 3002

Johnbee — Fri, 24 Apr 2026 02:47:57 GMT

Thanks. I'll try that.

Re: PIXMA TR4722 Support Code 3002

Johnbee — Fri, 24 Apr 2026 10:31:24 GMT

How do you get to the Control Panel?

Re: PIXMA TR4722 Support Code 3002

DerrickL — Fri, 24 Apr 2026 12:20:30 GMT

Its the tools button below the display.

Re: PIXMA TR4722 Support Code 3002

DerrickL — Fri, 24 Apr 2026 12:31:37 GMT

press the tools button on the printer. That accesses the setup functions.

Re: PIXMA TR4722 Support Code 3002

Johnbee — Fri, 01 May 2026 10:43:22 GMT

Yes. It works now.