https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-size-printing-error-on-my-ix6820/m-p/590639#M83841 <P>Custom size the paper to&nbsp;<STRONG>12.96 x 19</STRONG><SPAN>&nbsp;(non-printable area settings are all 0 in.)</SPAN></P> Mon, 23 Mar 2026 13:23:14 GMT DerrickL 2026-03-23T13:23:14Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-size-printing-error-on-my-ix6820/m-p/590616#M83836 <P>I have an ix6820 that I can't get to print my 13x19 image. I have a Mac and am running Sequoia 15.7. I have downloaded the appropriate updated Canon software, gone to my printer settings and have tried both Super A/B3 and untitled 13x19 default settings. The paper size for my image is 13x19 and I have selected scale to fit, just in case. After what seems like ages, the paper gets sent through the printer and the yellow light flashes twice. I have tried turning off the printer, changing the program I'm attempting to print from and even screen shot the image to try going through photos. What am I missing?&nbsp;</P> Mon, 23 Mar 2026 05:30:21 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-size-printing-error-on-my-ix6820/m-p/590616#M83836 Makeupwiz 2026-03-23T05:30:21Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-size-printing-error-on-my-ix6820/m-p/590624#M83838 <P>Verify that you have the Canon IJ Series driver installed and not the AirPrint driver.</P> Mon, 23 Mar 2026 12:43:36 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-size-printing-error-on-my-ix6820/m-p/590624#M83838 jrhoffman75 2026-03-23T12:43:36Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-size-printing-error-on-my-ix6820/m-p/590639#M83841 <P>Custom size the paper to&nbsp;<STRONG>12.96 x 19</STRONG><SPAN>&nbsp;(non-printable area settings are all 0 in.)</SPAN></P> Mon, 23 Mar 2026 13:23:14 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-size-printing-error-on-my-ix6820/m-p/590639#M83841 DerrickL 2026-03-23T13:23:14Z