PIXMA TS6320 offline and won't work

Vanzile64 — Wed, 04 Mar 2026 15:41:01 GMT

It says the printer is offline and the printer won't work

Re: PIXMA TS6320 offline and won't work

shadowsports — Wed, 04 Mar 2026 16:17:41 GMT

Greetings,

In order for us to try and assist you, we will need to know the version and build of the operating system you're using the printer with?

Also how the printer is connected and to what?

And last have you installed any drivers, and if so which?

You can use the following for reference:

DerrickL — Wed, 04 Mar 2026 22:02:59 GMT

Access Wi-Fi Setup
Make sure printer is powered on. On the printer's control panel, navigate to the Wi-Fi setup option.
Select Wi-Fi Network
Choose your Wi-Fi network from the list. If your network does not appear, ensure your router is functioning properly.
Enter Password
Input your Wi-Fi password using the control panel.
Confirm Connection
Once connected, the printer will display a confirmation message.

Enable Wi-Fi on Smartphone
Open your smartphone's Wi-Fi settings and connect to the network that starts with "Canon_ij_".
Open Canon App
Launch the Canon app and follow the on-screen instructions to connect the printer to your home Wi-Fi.
Complete Setup
After following the prompts, the printer should be connected to your Wi-Fi network.

Test the Connection
Print a test page to ensure the printer is connected properly.
Troubleshooting
If the printer does not connect, double-check the Wi-Fi password and ensure the printer is within range of the router.