topic Re: TS7720 - 2 sided documents always prints from rear cassette in Desktop Inkjet Printers

TS7720 - 2 sided documents always prints from rear cassette

DRAE — Mon, 02 Mar 2026 15:47:06 GMT

I have just purchased a TS7720 and trying to print a 2 sided document. I select 2 sided, but the printer continues to print from the rear tray, which does not work! I cannot get it to do it correctly. I am getting fed up and about ready to return. I never had this problem with my TS9120.

Re: TS7720 - 2 sided documents always prints from rear cassette

shadowsports — Mon, 02 Mar 2026 16:10:27 GMT

Greetings,

Sorry to hear of your issue. Merely selecting 2 sided printing does not tell the printer which paper source to use. The printer supports duplex printing from either source allowing you to print 2 sided using different paper sizes.

What is the version and build of your OS? Are you running Windows or MAC?

How is the printer connected?

Important: Have you installed the printer drivers?

Re: TS7720 - 2 sided documents always prints from rear cassette

shadowsports — Mon, 02 Mar 2026 16:50:35 GMT

Paper Settings - TS7720 https://share.google/35rB4bHW9wQTgGFPb

Note that settings in the printer driver can also affect paper handling and printing behavior.