topic Re: New Megatank G3290 will not print colors in Desktop Inkjet Printers

New Megatank G3290 will not print colors

lhfarm — Sun, 08 Feb 2026 21:32:27 GMT

Purchase 12/2025 and worked perfectly for a few days. Prints black test page. Have done deep clean and tried to replace ink in print head. I get a support code 5107 (see attached).

Re: New Megatank G3290 will not print colors

DerrickL — Sun, 08 Feb 2026 22:55:55 GMT

This is a tough one, but if I had to make an educated guess, due to the newness of the printer it may be the following:

Error code 5107 on Canon MegaTank G3290 printers typically indicates a problem with the ink system, such as an issue with the ink tank or a clog in the print head. To resolve this, check the ink levels, ensure the tanks are properly installed, and clean the print head if necessary.

I know you have done that, so I have a question, are the ink supply tubes full? Do they have bubbles in them. I know sometimes if you lift the printer and gently tap in on a flat service bubbles can be removed.

Re: New Megatank G3290 will not print colors

lhfarm — Sun, 08 Feb 2026 22:58:10 GMT

Because it is so new, and because it was working the first few weeks, I suspect some parts are failing/have failed. I did all the recommended cleanings/deep cleaning. So fresh set up and minor use, I wouldn't suspect clogging. This is an Amazon purchase and I'm not sure how best to obtain service.

Re: New Megatank G3290 will not print colors

lhfarm — Mon, 16 Feb 2026 15:14:42 GMT

Canon sent me a replacement printer. Excellent customer service.

Re: New Megatank G3290 will not print colors

DerrickL — Mon, 16 Feb 2026 17:53:57 GMT

Very Good news!