topic Re: My PIXMA MG2522 only prints the top left quarter of the page in Desktop Inkjet Printers

My PIXMA MG2522 only prints the top left quarter of the page

roseytrue — Thu, 15 Sep 2022 13:13:50 GMT

My PIXMA MG2522 printer has started to print the whole document in the upper left quarter of the page, despite the paper size print setting being set to Letter and the printer default paper size being set to US Letter. The print preview shows the full page ready to print. This happens no matter if I print from a Word document, Chrome, Outlook...

Help!

Re: My printer only prints the top left quarter of the page

Stephen — Wed, 14 Sep 2022 16:53:16 GMT

Hello!

So that the Community can help you better, we will need to know more information.

Do you see any error messages?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will help the Community better understand your issue.
If you're in the United States and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks and have a great day!

Re: My printer only prints the top left quarter of the page

roseytrue — Wed, 14 Sep 2022 16:57:30 GMT

No error messages appear at all. I use a macOS. Connect to printer via USB.

Re: My printer only prints the top left quarter of the page

Stephen — Wed, 14 Sep 2022 17:08:16 GMT

macOS comes in multiple versions that can impact how the community directs your next steps.

If you need one-on-one help, please visit your My Canon Account at canon.us/account to discover your support options.

Re: My printer only prints the top left quarter of the page

roseytrue — Wed, 14 Sep 2022 17:15:20 GMT

Currently running on macOS Big Sur, Version 11.6.7.

Re: My printer only prints the top left quarter of the page

Patrick — Wed, 14 Sep 2022 19:25:32 GMT

Hi roseytrue,

Please follow these steps:

1. Click on the Apple in the upper left corner and then System Preferences.

2. Click on Printers & Scanners.

3. Click on the Canon MG2500 on the left side and then [-] at the bottom to remove it.

4. Repeat until all MG2500's are removed.

5. Click on the [+]. The Add Printer window will appear.

6. If your MG2500 does not show up, please disconnect the USB cable and reconnect it. Also, please make sure that your PIXMA MG2522 is powered on.

7. Click 1 time on your MG2500 in the list and then click the Add button at the bottom.

Once reinstalled, please attempt to print.

Re: My printer only prints the top left quarter of the page

roseytrue — Wed, 14 Sep 2022 20:52:37 GMT

Tried this and still having the same issue. Any other suggestions?

Re: My printer only prints the top left quarter of the page

ArthurJ — Thu, 15 Sep 2022 17:33:33 GMT

Hi,

Do you have the MG2522/MG2525 CUPS Printer Driver Ver.16.40.1.0 installed?

We look forward to your reply.

Re: My printer only prints the top left quarter of the page

roseytrue — Thu, 15 Sep 2022 17:50:28 GMT

Driver version 16.40.1.0 is currently installed/being used.

Re: My printer only prints the top left quarter of the page

ArthurJ — Thu, 15 Sep 2022 18:50:36 GMT

Hi,

When you add the printer in printers and scanners, what is listed for name, kind and type. Does it list the Canon driver being used?

We look forward to your reply.

Re: My printer only prints the top left quarter of the page

roseytrue — Thu, 15 Sep 2022 20:12:48 GMT

When I click add printer, the Name shows "Canon MG2500 series" and the Kind shows "USB Multifunction". The "Use" shows "Canon MG2500 series" as well.

It doesn't show anything about Type, or driver being used. Is there another place to find that information?

Re: My PIXMA MG2522 only prints the top left quarter of the page

roseytrue — Thu, 22 Sep 2022 13:42:09 GMT

When I click add printer, the Name shows "Canon MG2500 series" and the Kind shows "USB Multifunction". The "Use" shows "Canon MG2500 series" as well.

It doesn't show anything about Type, or driver being used. Is there another place to find that information?

Re: My PIXMA MG2522 only prints the top left quarter of the page

WVFirefly — Sun, 09 Apr 2023 22:40:39 GMT

I'm at the same stage with this issue. I'm running on Ventura 13.2.1 and driver for Canon MG2500 series version 16.70.0.0 for the MG2522

Re: My PIXMA MG2522 only prints the top left quarter of the page

triciaog — Tue, 22 Aug 2023 14:34:24 GMT

I am on on a Mac running on Ventura 13.4.1 and am having the same issue. I removed and then reinstalled the printer and driver and it did not fix the issue.

Re: My PIXMA MG2522 only prints the top left quarter of the page

WVFirefly — Wed, 23 Aug 2023 16:47:02 GMT

I’m finding that if I select “more settings” then “print using system dialogue,” that it prints correctly.

Re: My PIXMA MG2522 only prints the top left quarter of the page

BellusForma — Sun, 08 Feb 2026 14:57:49 GMT

This is the one that works for me. 🙂